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Bath Building Society: Savings reviews

4.71
Based on 2,133 reviews, last reviewed 15th Dec 2025
16% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
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2%
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2%
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1%

Latest highest rating:

5

New Trust Katie was so helpful to use whilst setting up trusts. She was so kind during our telephone call and promised to follow up with us which she did indeed... Read more Reviewed on: 15th December 2025
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Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025
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AmKe

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2133)

Very proficient.

5
Very proficient. Very proficient Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you for your feedback.. Charlotte Tillen, Savings Support Manager Response date: 13th March 2024
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Bath Building Society

Best Building Society I have dealt to

5
Whenever I contacted the society regarding our savings I have been given the information requested and the person dealing with our call was very polite and helpful Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

The personal touch definitely makes a difference.

5
The personal touch definitely makes a difference.No call centre offshore,with hard to make out staff.Friendly,personable staff with good advice,professional ethics and extremely helpful,like it should be.Very competitive savings rates,with long term savings strategies in place to help customers ,make the most of their savings. Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you James for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

Great for savings

5
Competitive saving rates, great customer service, big enough to cope, small enough to care. Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you James for your great feedback and maybe even a new strapline!. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

The Bath Building Society is excellent.

5
The Bath Building Society is excellent. Always keeps savers well informed. All their staff or friendly , courteous and competent Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you Alison for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

Brilliant company, excellent service and easy to con...

5
Brilliant company, excellent service and easy to contact. Would recommend. Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you Barry for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

Always warm welcome and attentive to my needs and re...

5
Always warm welcome and attentive to my needs and requests Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you Philip for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

Fuss Free Face to Face help when needed

5
Good to have face to face help As we are older we don t want to have to go on the Internet But also help available on the phone if needed So Fuss Free!! Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you Noreen for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

Excellent rates given the current situation

5
Excellent rates given the current situation and always has time to listen and help. Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you Jan for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

From a loyal customer

5
We have held savings accounts of many types for many years. All have kept to their promises. The staff are well trained and efficient. Very professional in person or on the phone. Communications are timely allowing for decisions to be made. Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you John for your great feedback and your loyalty. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

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