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Bath Building Society: Savings reviews

4.71
Based on 2,136 reviews, last reviewed 2nd Jan 2026
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
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2%
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1%

Latest highest rating:

5

Moorland Road Branch I have used Moorland Road Branch for many years and always receive a personal friendly service from the staff. I have got to know Rachel and Gemma an... Read more Reviewed on: 2nd January 2026
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Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025
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AmKe

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2136)

Fuss Free Face to Face help when needed

5
Good to have face to face help As we are older we don t want to have to go on the Internet But also help available on the phone if needed So Fuss Free!! Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you Noreen for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

Excellent rates given the current situation

5
Excellent rates given the current situation and always has time to listen and help. Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you Jan for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

From a loyal customer

5
We have held savings accounts of many types for many years. All have kept to their promises. The staff are well trained and efficient. Very professional in person or on the phone. Communications are timely allowing for decisions to be made. Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you John for your great feedback and your loyalty. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

The staff are always so polite and personable.

5
The staff are always so polite and personable. Smiles and happy to deal with Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you Mrs Carlin for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

Wonderful

5
Although been living in Bath City for so many years. been busy unfortunately did not have a chance to be member of the Bath Building society except in the last few months. I was unhappy that I did not do this many years ago. Th society is perfect in each aspect Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you Aref for your great feedback. Netter late than never!. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

Savings Counter Experience

5
Staff are knowledgable polite and interested Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you Giles for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

A great service by a local team...

5
A great service at competitive rates by a local team of competent efficient and friendly people. Understanding and helpful always. Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you Derwent for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

Opening the account was very straightforward and easy.

5
Opening the account was very straightforward and easy. Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

All round amazing !

5
I just love them! By far my favourite building society / bank account provider! As a student wanting to save money they have amazing interest rates ! Their customer services is lovely, never left on hold to long, questions are answered and problems are solved! The app and online service makes everything so much faster and easier ! Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you Katelyn for your fabulous feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

They are WINNERS for me!

5
I have been a customer of Bath Building Society for over 60 years and value the fact that they put themselves out to help their customers....even the staff doing shopping for elderly people who are unable to get out to the shops. The staff are lovely people and I cannot praise them enough. They are WINNERS for me! Reviewed on: 22nd February 2024
Reply from Bath Building Society Thank you Mr Hodgman for your great feedback and for you amazing loyalty. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024
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Bath Building Society

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