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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2141 reviews)

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4.71

Based on 2,141 reviews, last reviewed 15th Jan 2026

17% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Prompt and friendly service. Visited the Wood Street branch and was served by Rachelle. Prompt and friendly service. Reviewed on: 15th January 2026

Verified source

Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2141)

The personal touch definitely makes a difference.

The personal touch definitely makes a difference.No call centre offshore,with hard to make out staff.Friendly,personable staff with good advice,professional ethics and extremely helpful,like it should be.Very competitive savings rates,with long term savings strategies in place to help customers ,make the most of their savings. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you James for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Great for savings

Competitive saving rates, great customer service, big enough to cope, small enough to care. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you James for your great feedback and maybe even a new strapline!. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

The Bath Building Society is excellent.

The Bath Building Society is excellent. Always keeps savers well informed. All their staff or friendly , courteous and competent Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Alison for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Brilliant company, excellent service and easy to con...

Brilliant company, excellent service and easy to contact. Would recommend. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Barry for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Always warm welcome and attentive to my needs and re...

Always warm welcome and attentive to my needs and requests Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Philip for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Fuss Free Face to Face help when needed

Good to have face to face help As we are older we don t want to have to go on the Internet But also help available on the phone if needed So Fuss Free!! Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Noreen for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Excellent rates given the current situation

Excellent rates given the current situation and always has time to listen and help. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Jan for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

From a loyal customer

We have held savings accounts of many types for many years. All have kept to their promises. The staff are well trained and efficient. Very professional in person or on the phone. Communications are timely allowing for decisions to be made. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you John for your great feedback and your loyalty. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

The staff are always so polite and personable.

The staff are always so polite and personable. Smiles and happy to deal with Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Mrs Carlin for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Wonderful

Although been living in Bath City for so many years. been busy unfortunately did not have a chance to be member of the Bath Building society except in the last few months. I was unhappy that I did not do this many years ago. Th society is perfect in each aspect Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Aref for your great feedback. Netter late than never!. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

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