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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2136 reviews)

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4.71

Based on 2,136 reviews, last reviewed 2nd Jan 2026

18% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Moorland Road Branch I have used Moorland Road Branch for many years and always receive a personal friendly service from the staff. I have got to know Rachel and Gemma an... Read more Reviewed on: 2nd January 2026

Verified source

Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2136)

Fuss Free Face to Face help when needed

Good to have face to face help As we are older we don t want to have to go on the Internet But also help available on the phone if needed So Fuss Free!! Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Noreen for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Excellent rates given the current situation

Excellent rates given the current situation and always has time to listen and help. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Jan for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

From a loyal customer

We have held savings accounts of many types for many years. All have kept to their promises. The staff are well trained and efficient. Very professional in person or on the phone. Communications are timely allowing for decisions to be made. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you John for your great feedback and your loyalty. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

The staff are always so polite and personable.

The staff are always so polite and personable. Smiles and happy to deal with Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Mrs Carlin for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Wonderful

Although been living in Bath City for so many years. been busy unfortunately did not have a chance to be member of the Bath Building society except in the last few months. I was unhappy that I did not do this many years ago. Th society is perfect in each aspect Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Aref for your great feedback. Netter late than never!. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Savings Counter Experience

Staff are knowledgable polite and interested Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Giles for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

A great service by a local team...

A great service at competitive rates by a local team of competent efficient and friendly people. Understanding and helpful always. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Derwent for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Opening the account was very straightforward and easy.

Opening the account was very straightforward and easy. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

All round amazing !

I just love them! By far my favourite building society / bank account provider! As a student wanting to save money they have amazing interest rates ! Their customer services is lovely, never left on hold to long, questions are answered and problems are solved! The app and online service makes everything so much faster and easier ! Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Katelyn for your fabulous feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

They are WINNERS for me!

I have been a customer of Bath Building Society for over 60 years and value the fact that they put themselves out to help their customers....even the staff doing shopping for elderly people who are unable to get out to the shops. The staff are lovely people and I cannot praise them enough. They are WINNERS for me! Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Mr Hodgman for your great feedback and for you amazing loyalty. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

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