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Bath Building Society: Savings reviews

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4.73
Based on 2,278 reviews, last reviewed 16th Feb 2026
247% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
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2%
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1%
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1%

Latest highest rating:

5

i find the customer service to be excellent, but wou... i find the customer service to be excellent, but would prefer receive higher savings rates, and therefore be able to justify allocating a larger sum t... Read more Reviewed on: 16th February 2026
David's avatar
David

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
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Unhappy
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2278)

In branch service review

4
It is local, a passbook account, talking available face-to-face, all good. Reviewed on: 30th May 2024
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your feedback - I will pass this back over to the team. Charlotte Tillen, Savings Services Manager Response date: 4th June 2024
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Bath Building Society

In branch service review

5
I like being able to visit office and meet and discuss requirements with them, i.e. meet a real human person (in person). Reviewed on: 30th May 2024
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your feedback - I will pass this back over to the team. Charlotte Tillen, Savings Services Manager Response date: 4th June 2024
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Bath Building Society

In branch service review

5
Satisfied with all savings information available online. Reviewed on: 30th May 2024
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your feedback - I will pass this back over to the team. Charlotte Tillen, Savings Services Manager Response date: 4th June 2024
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Bath Building Society

In branch service review

5
Started first savings account at age 15 at the Bath Green Park. Reviewed on: 28th May 2024
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your lovely feedback, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 7th June 2024
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Bath Building Society

In branch service review

4
Attracted by interest rate on offer. But when I asked for an application form there was some reluctance to send me one, "print off from website". I have never known a BS reluctant to send a form. Gave my address and when form arrived it was tricky to read as it bore my next door neighbour's address, not mine, including his house number. Reviewed on: 28th May 2024
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your feedback and sorry to hear you had issues obtaining an application form. Please could you call us or visit a branch to ensure we have the correct address for yourself so this issue doesn't happen again. Charlotte Tillen, Savings Services Manager Response date: 7th June 2024
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Bath Building Society

In branch service review

5
The phone is answered by a real person and not AI, a service that drives me mad. Good savings products. Reviewed on: 28th May 2024
Savings Customer's avatar
Savings Customer
Reply from Bath Building Society Thank you for your lovely feedback, I will pass this back to the team. Charlotte Tillen, Savings Services Manager Response date: 7th June 2024
Bath Building Society Logo
Bath Building Society

In branch service review

5
I really like being able to go to a local branch. The staff are always lovely and very helpful. Thank you! I also like having a passbook - this system works well for me. Opening the ISA was easy and was dealt with most efficiently. Reviewed on: 28th May 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
Very positive and excellent knowledge of product. Reviewed on: 28th May 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
Very friendly staff, and knowledge of savings accounts. Reviewed on: 20th May 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
My first encounter, you appear very efficient and I couldn't ask for more. Reviewed on: 20th May 2024
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Savings Customer

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