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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2016 reviews)

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4.68

Based on 2,016 reviews, last reviewed 9th May 2025

154% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Lovely friendly staff! I went into the Moorland Road Branch and the staff were so lovely and friendly, a very happy customer! Reviewed on: 9th May 2025

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Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2016)

Quick, helpful and clear

I got in touch to find out if any fraudulent activity had occurred on my account, and Olivia was quick to respond and provide me with all the answers I needed. Friendly and easy. Reviewed on: 5th June 2023

Reply from Bath Building Society Thank you for your great feedback regarding Olivia, I will pass this back to Olivia and the team. Charlotte Tillen, Savings Support Manager Response date: 6th June 2023

Great building society

Great interest rates and helpful customer service Reviewed on: 5th June 2023

Reply from Bath Building Society Thank you for your great feedback. Charlotte Tillen, Savings Support Manager. Response date: 6th June 2023

All works well

Just straightforward and no long waits for help. Reviewed on: 1st June 2023

Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager Response date: 2nd June 2023

Bath Building Society Branch Review

The staff were exceedingly helpful and friendly. Reviewed on: 1st June 2023

Very helpful

Jess was very helpful and no fuss Reviewed on: 31st May 2023

Reply from Bath Building Society Thank you for your feedback regarding Jess, I will pass this back to her and the team. Charlotte Tillen, Savings Support Manager Response date: 1st June 2023

Answered all of my questions

Friendly service and gave me the help I asked for. Reviewed on: 19th May 2023

Reply from Bath Building Society Thank you for your great feedback. Charlotte Tillen, Savings Support Manager Response date: 22nd May 2023

Excellent customer service

I like that Bath Building Society are local to me. Every time I have visited a branch the staff have always been very friendly, helpful and supportive. Reviewed on: 19th May 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the branch staff. Charlotte Tillen, Savings Support Manager Response date: 22nd May 2023

Wood Street staff

Wood Street staff are just the best, thank you Tracey for your help and support Reviewed on: 18th May 2023

Reply from Bath Building Society Thank you for your lovely feedback regarding the staff, especially Tracey. I will pass this over to them. Charlotte Tillen, Savings Support Manager Response date: 22nd May 2023

Super Service

As always a really efficient and quick service,and customer communication. Reviewed on: 18th May 2023

Reply from Bath Building Society Thank you for this feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 18th May 2023

Savings enquiry

quick and easy to use and excellent response to online chat Reviewed on: 10th May 2023

Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 11th May 2023

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