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Bath Building Society: Savings reviews

View other Bath Building Society products
4.73
Based on 2,370 reviews, last reviewed 20th Aug 2026
32% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Swift action and prefect resolution. Swift action and prefect resolution. Very helpful advisor - can't fault it. Reviewed on: 20th August 2026
Olaf K's avatar
Olaf K

Latest lowest rating:

2

Review will get removed No doubt you will get this review removed as it seems you don't like negative reviews on this platform. Customer service is awful as you can never ge... Read more Reviewed on: 3rd August 2026
Hope's avatar
Hope
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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2370)

I've had morning but a positive experience so far wi...

5
I've had morning but a positive experience so far with bath building society. The only improvement I can suggest is with the app, it can be glitchy and sometimes you can't log in. Reviewed on: 13th September 2024
Candice S's avatar
Candice S
Reply from Bath Building Society Thank you for your feedback. Our mobile app and Bath Online are both having improvement work carried out on them to make the process a lot smoother and to fix these issues. Charlotte Tillen, Savings Services Manager Response date: 20th September 2024
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Bath Building Society

In branch service review

5
Small, friendly and branch based service. Reviewed on: 11th September 2024
Savings Customer's avatar
Savings Customer

In branch service review

5
Simple to apply for an account. Friendly and helpful staff. Easy to contact by telephone. Excellent interest rates. Reviewed on: 11th September 2024
Savings Customer's avatar
Savings Customer

Have my account at Wood Street - great people to dea...

5
Have my account at Wood Street - great people to deal with and I LOVE they still use passbooks!!! Reviewed on: 9th September 2024
Reply from Bath Building Society Thank you so much for your positive feedback. We always value our members and will try to accommodate as much as possible - our passbooks aren't going anywhere! Sam Dorrington, Branches Manager Response date: 10th September 2024
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Bath Building Society

Wood Street staff are very helpful.

5
Wood Street staff are very helpful. I like the fact that it is a local Building Society. Reviewed on: 9th September 2024
Reply from Bath Building Society Thank you for your feedback. We are always happy to assist where possible, and we enjoy giving great service. Sam Dorrington, Branches Manager Response date: 10th September 2024
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Bath Building Society

Friendly and experienced staff who gave me good advice.

5
Friendly and experienced staff who gave me good advice. Also like having local branch in Moorland Road Reviewed on: 9th September 2024
Reply from Bath Building Society Thank you very much for leaving your feedback. The staff at Moorland Road are more than happy to help where possible. Sam Dorrington, Branches Manager Response date: 10th September 2024
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Bath Building Society

Brilliant business and really helpful

5
Brilliant business and really helpful, staff are always friendly and helpful and a pleasure Reviewed on: 6th September 2024
Reply from Bath Building Society Thank you for your feedback regarding our helpful and friendly staff, I will pass this back to them. Charlotte Tillen, Savings Services Manager Response date: 9th September 2024
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Bath Building Society

Helpful and friendly people, with fair and competiti...

5
Helpful and friendly people, with fair and competitive rates. Reviewed on: 5th September 2024
Reply from Bath Building Society Thank you for your feedback regarding the team and our rates, its great to hear. Charlotte Tillen, Savings Services Manager Response date: 9th September 2024
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Bath Building Society

Very good and helpful and the dogs love this biscuits

5
Very good and helpful and the dogs love this biscuits Reviewed on: 5th September 2024
Reply from Bath Building Society Thank you for your feedback, our dogs love the biscuits too! Charlotte Tillen, Savings Services Manager Response date: 9th September 2024
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Bath Building Society

They are always really helpful and help me with thin...

5
They are always really helpful and help me with things that I sometimes struggle with in daily life. They always welcome you with a nice smile. Reviewed on: 5th September 2024
Reply from Bath Building Society Thank you for your feedback regarding how helpful our team are, I will pass this back to them. Charlotte Tillen, Savings Services Manager Response date: 9th September 2024
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Bath Building Society

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