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Bath Building Society: Savings reviews

4.69
Based on 2,068 reviews, last reviewed 29th Aug 2025
69% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
1%

Latest highest rating:

5

In branch service review Staff very helpful and generous with time and understanding. Reviewed on: 29th August 2025
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Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025
Skye's avatar
Skye

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2068)

Amazing Service

5
Every time we go into Bath Building Society we are welcomed with smiles and very good knowledgeable service Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Great local building society

5
Good, efficient, friendly service and very competitive interest rates. Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Easy!

5
I like the fact I don't need to faff with my account as the rate rises are automatically applied. Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Very good

5
Really happy with bath building society service Reviewed on: 31st March 2023
Reply from Bath Building Society Thanks Millie, that's good to hear. Many thanks, Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Good

5
I have used the Bath Building Society for years and have been very pleased with the service over the phone Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Great Building Society

5
Have been with Bath for around 3 years now. They always offer competitive interest rates, on an easy to navigate website and good experience of their customer service. Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Fab service

5
Easy to manage accounts and competitive rates. Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

My mortgage

5
Have had my mortgage with bbs for a while now really friendly and helpful service would never move to another lender Reviewed on: 31st March 2023
Reply from Bath Building Society Thanks for your loyalty John, we will always do our best! I will pass your feedback on to the mortgage team, Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

Very helpful.

5
Staff are always very helpful and patient both on the phone or in person. I never feel they are in a hurry to finish my enquiry. Reviewed on: 31st March 2023
Reply from Bath Building Society Thanks Miriam for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

amazing customer service

5
the bath building society offers amazing customer service and makes me feel safe knowing they are my bank Reviewed on: 31st March 2023
Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023
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Bath Building Society

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