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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2068 reviews)

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4.69

Based on 2,068 reviews, last reviewed 29th Aug 2025

69% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

In branch service review Staff very helpful and generous with time and understanding. Reviewed on: 29th August 2025

Verified source

Latest lowest rating:

2

EXTREMELY POOR interface for iPhones EXTREMELY POOR interface for iPhones - basically just does not work. Told us they have known problems but have not fixed them. Trying to open an ISA... Read more Reviewed on: 28th March 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2068)

Best building society

Highly recommend best rates of interest but most of all friendly and very efficient customer service nothing to much trouble Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Tess, we'll pass your feedback on to the friendly team! I know they will appreciate it, Jo Gillow, Communications Manager. Response date: 3rd April 2023

great little business....

really enjoy the friendly approach Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Collette, we appreciate the feedback, Jo Gillow, Communications Manager. Response date: 3rd April 2023

SMALL REALLY IS BEAUTIFUL WHEN IT COMES TO BUILDING SOCIETIES

A wonderful organisation with terrific staff who are friendly and so professional. Reviewed on: 31st March 2023

Reply from Bath Building Society Wow, we can't ask for more than that - thanks Gerry! Response date: 3rd April 2023

Superb building society

Bath is providing me with and excellent service with good information flows and communication around all the things I need. They are reactive to interest rate changes both up and down so in feel I am getting a good deal. Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Mark for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Personal, kind and efficient

The personal service and kindness we have received from Bath Building Society has been fantastic, and exceeds any other financial institution we have dealt with. I would recommend them to anyone Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Holly, we do try! Appreciate the feedback which we will pass on to the team. Jo Gillow, Communications Manager. Response date: 3rd April 2023

Great company

I’ve always had great service from Bath building society Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Great service, lovely staff and a trustworthy organisation

The staff are always really helpful in the branch and the products the society offers are excellent. We are a loyal customer and big fans. Reviewed on: 31st March 2023

Reply from Bath Building Society Thanks Guy, we love our fans! And appreciate your feedback which we'll pass on to the Branch team! Many thanks, Jo Gillow, Communications Manager. Response date: 3rd April 2023

Lost their ethos

Really good service shame they shut the branches closed accounts after that Reviewed on: 31st March 2023

Reply from Bath Building Society Paul, thank you for your feedback. Just for clarity we have not closed any of our branches. We have no plans to close any branches and are committed to keeping our branches open. With relatively low usage of our Agencies, we did however make the difficult decision to end our Agency relationships last year reinvesting the monies that we were previously paying to our Agencies for the benefit of our members. This approach benefited all of our members and not just the small number using the Agencies. Should you wish to discuss this further then please feel free to contact me. Regards, Colin McDougall, Chief Commercial Officer. Response date: 3rd April 2023

Great service

They keep me up to date with new products and when interest rates have increased. Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

Building society that looks after its customers

Efficient, responsive and friendly service! Reviewed on: 31st March 2023

Reply from Bath Building Society Thank you for your feedback, that's good to hear. We'll pass it on to the team! Jo Gillow, Communications Manager. Response date: 3rd April 2023

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Bath Building Society: Savings reviews

69% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2068)

Best building society

great little business....

SMALL REALLY IS BEAUTIFUL WHEN IT COMES TO BUILDING SOCIETIES

Superb building society

Personal, kind and efficient

Great company

Great service, lovely staff and a trustworthy organisation

Lost their ethos

Great service

Building society that looks after its customers

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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