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Bikesure: Motorbike reviews

Name: Motorbike
Rating: 1.24 (63 reviews)

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1.23

Based on 63 reviews, last reviewed 26th Feb 2025

No new 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

3 star

2 star

93%

Latest highest rating:

5

Easy to use, value for money and helpful! Easy to use, value for money and helpful! Reviewed on: 24th August 2024

Latest lowest rating:

1

My advice is to avoid this insurer! Paid my insurance but then got the "We need to validate your details" email. A couple of minor changes later my quote was more than doubled, I felt li... Read more Reviewed on: 26th February 2025

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About this product

Our Bikesure Motorbike reviews can help you to find out what life as a Bikesure customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Bikesure Motorbike reviews (63)

Review of the Bikesure, Motorbike:

Easy to use, value for money and helpful!

Easy to use, value for money and helpful! Reviewed on: 24th August 2024

Whats the point?

Took out a policy but no certificate sent. You have to follow a link that doesn't work. I emailed them - no reply. Now I need the certificate so spend half hour waiting on the phone to be told that they will email the link that's not going to work. They just wont/cant email the certificate?? Reviewed on: 5th July 2023

Scam, do not use

Insured my daughters bike online. Received a letter saying details were not correct, this was sorted, Then kept receiving letters about items missing/information not there even though emailed numerous times. Cancelled insurance, refund is not even half of initial payment, and she has only been insured for 2 months. Complete rip off, do not use! Do not trust the trustpilot reviews as they pay to remove the negative ones. Reviewed on: 1st June 2023

Scammers

The scammiest approach to dealing with customers. Bikesure is a "broker". You go through them, they show a decent price then you get emails from providers like Adrian Flux. I have gotten my insurance through them and paid for an annual one that cost £280 for a year. I selected it to start 3 weeks later and paid. I then got a email that they I needed to call to confirm a few things. I knew right away that it's going to be trouble. I called and asked me all those questions again. Because it wasnt in a locked garage but it was in a locked unaccessible garden, it went up from £280 to £900+. Naturally asked to cancel as you normally have a free cancelation period, but even though my contract would start in 3 weeks, I was asked to pay a £60 cancellation fee. I said it's unfair as my contract hasn't even officially started yet, and they referred the Terms of Service that I "agreed" with. Do not use. Reviewed on: 20th May 2023

AVOID AT ALL COSTS

Went ahead with an insurance policy online, instead of being given a certificate, I was notified they were doing fraud checks. Fair enough. I needed something quick, so responded to their email shortly afterwards (11 minutes) and cancelled it. Went elsewhere and got insurance issued immediately. I was charged nearly £100 for the insurance that as never edited for 11 minutes. Complained and went through the motions, they don't care. Awful company, will never use and will hit you with admin charge after admin charge. AVOID this company, there are far better insurers out there. I went with Harley Davidson direct, they were far better. BIKESURE will CON you whenever they can. Reviewed on: 27th April 2023

They just after ur money

I made a mistake on my application and i got charged crazy money for no reassom. They just steal of people. Reviewed on: 5th April 2023

Waist of time and money.

Got insurance on line. Get email to contact them. After conversation they readjust bike purchase date. Price doubles. I Cancelled insurance which is not started yet. And they charge me cancelation fee for insurance not even started. Saying it takes time to set up which I done on line so no cost to company.What a waist of time and money. Ripoff. Reviewed on: 26th January 2023

Scammers

Bought a new bike on the Saturday. Returned it on the Sunday due to an issue with it. Cancelled the policy on the Monday and Bikesure charged me £95 for the privilege of being insured for 2 days. They are absolute scammers. Make you take pictures of every angle of your bike, claim you don't have a garage at your property when you do. They want you to cancel early so they can rob you. Reviewed on: 23rd January 2023

Policy issue fee, I take issue with this.

Looked at the AXA policy and it's £81. Looked at the renewal notice and it's £151. The difference? Policy issue fee. That's a big fee. Reviewed on: 16th January 2023

Just out for your money

Made a genuine mistake on my on line application. And I was charged £80. I guess many people make genuine mistakes on their online applications. Rather than having a policy of of just rectifying the mistake, they must have sat around the board room table thinking we can make money out of this. Should be ashamed of themselves Reviewed on: 6th January 2023

Rip off company avoid

Insured my sons 50cc moped back in March 2022. Although the policy was overpriced and excess excessive I had no other options. I have a £950 excess! I moved home only to be ripped off with admin fees and policy was raised well over £100 for the remainder of the policy, over £100+ to change the address. The policy was taken out social, domestic and pleasure as my son is a full time student in a sixth form grammar school. The bike broke down, recovered as the breakdown didn’t bother trying to fix or attempt to repair at road side. My sixteen year old left stranded. My son started a 0 hours contract job in local McDonald’s 10 days ago working in the kitchen, after filling out a questionnaire I was shocked to find out he wasn’t covered to ride to his p/t job as he needs to earn some cash for Christmas. A lady from Bikesure rang me to milk me once again for more premium, although I wasn’t at all impressed, she refused to transfer me to a supervisor or manager. It was like talking to yourself and no reasoning with this company. She refused to give me any information on who to complain too, it was a complete rip off yet again. Another £75 to amend the policy and no goodwill!!!!! It company is a joke and I will never ever recommend or use this company in the future. Absolutely Disgusting Reviewed on: 22nd December 2022

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Bikesure: Motorbike reviews

No new 5 star reviews

50% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Bikesure Motorbike reviews (63)

Easy to use, value for money and helpful!

Whats the point?

Scam, do not use

Scammers

AVOID AT ALL COSTS

They just after ur money

Waist of time and money.

Scammers

Policy issue fee, I take issue with this.

Just out for your money

Rip off company avoid

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