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HSBC: Bank account reviews

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3.75

Based on 1,365 reviews, last reviewed 25th Mar 2026

3400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Always great service Banked with them for a long time, never had any issues. Online banking easy to use and fraud team have been helpful Reviewed on: 25th March 2026

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1365)

Good mortgage service

Have always been pleased with the service I have received from hsbc. Reviewed on: 29th June 2017

Good services

A great team, great support for customer, great services. Reviewed on: 27th June 2017

Everyday banking

HSBC are a very helpful bank and the people are very polite can't do enough to help Reviewed on: 23rd June 2017

Good bank

Been with HSBC a long time, easy to adjust overdraft, easy online banking service Reviewed on: 23rd June 2017

best

Good customer service and helpfull Reviewed on: 22nd June 2017

Amazing

Create a online account in a few minutes Reviewed on: 20th June 2017

Great bank and service

Great bank, always helpful with issues. Only bad point is telephone banking hours have been cut to 8pm for normal current account customers. Reviewed on: 20th June 2017

utterly useless

2 weeks on phone and visiting bank they still have not closed the account they made dormant. My account has now disappeared on my internet banking and i do not know where my money is. completelyuseless organisation Reviewed on: 12th June 2017

bank account

Never had any issues with this and they have a very proactive fraud team which I think is essential in this day and age Reviewed on: 11th June 2017

a nice simple account

easy to use on line banking to maintain account Reviewed on: 8th June 2017

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