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Barclaycard: Platinum credit cards reviews

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3.86

Based on 318 reviews, last reviewed 29th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

52%

22%

10%

13%

Latest highest rating:

4

Financial Help in one touch Smooth transaction and easy to use ..wherever I need ,it's there for me. Reviewed on: 29th March 2026

Latest lowest rating:

1

Barclaycard don't want prompt payers I have had a Barclaycard for a long time and had a credit limit of £9500. I thought I might as well increase it a bit to £10,000. Within a few weeks m... Read more Reviewed on: 14th November 2025

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About this product

Barclaycard Platinum credit cards are designed for purchases and balance transfers.

You can get 0% on spending and balance transfers across a range of terms. Depending on the Barclaycard Platinum credit card you choose, you may be charged a balance transfer fee.

Barclaycard Platinum credit card reviews help you find out what it’s really like to be a customer. If you’ve used Barclaycard before, you can also leave a review and share your experience.

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Barclaycard Platinum credit cards reviews (318)

Credit card I have had for many years

Credit card I have had for many years Reviewed on: 29th February 2024

It has been great, I was offered credit card without...

It has been great, I was offered credit card without banking with them, the bank I have been with for two years declined my credit card request because I have not lived in the country for 3 years but Barclay gave it to me on a flatter of gold. God bless all the staff in Barclay, they are life safer and I am now switching my other bank to them except Chase. Reviewed on: 15th February 2024

Hard to get contact special on line but over the pho...

Hard to get contact special on line but over the phone tools longer. From when I was decreasing my limit it’s never gives me more that I was decided back to previous one. Now decided reduced my limit for my better future. That means bank knows better how is my future? Without asking me. Reviewed on: 18th January 2024

Good bank

Good bank, offers ways of investing, offers advice Reviewed on: 29th September 2023

Trusted brand

Trust this brand of card. Always easy to use. Reviewed on: 31st July 2023

Platinum-coated!

Great app with the card, superior 0% purchases and balances, extremely competitive % on balance transfer, admin support second-to-none, notifications very timely and helpful...happy customer! Reviewed on: 27th July 2023

First credit card

I was originally approved for a credit card by Barclays and recently upgraded uk platinum. Really happy with Barclays overall. Reviewed on: 18th July 2023

Very good offers

Periodical balance transfer and money transfer offers are very handy Reviewed on: 14th July 2023

Worst Customer Service ever

After excepting a credit card offer from Barclays through my AARP membership, I immediately gave them information for two balance, transfers. The balance transfers with 0% interest were the sole reason I excepted the credit card offer to begin with. After waiting a few weeks, one of my statement still was not reflecting that the transfer has been made.. When I contacted Barclays, they told me that it failed to process, but they could not tell me why. When I asked how to resolve it, they said they could not help me as it had been over 45 days and I was required to do the transfer in that time period. I spoke with a customer care center supervisor named Kevin, who assured me that he could see that I had provided all information necessary for the balance transfer well ahead of the 45 days. However, since there was a problem on their end (one, they never made any attempt to resolve) he was not able to resubmit it. He acknowledged that I provided all the information to them for the balance transfer well within the required timeline. However, despite it, not being my fault, they could not resubmit and would not honor the original offer. He also assured me that I would be wasting my time to try and escalate it further as he was the final authority, and there was no one else that it could be escalated to. Reviewed on: 21st June 2023

No hassle credit card

Decent limit, clear statements, good reminder when direct debit due to be collected Reviewed on: 5th June 2023

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