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Barclaycard: Platinum Credit Card reviews

Name: Barclaycard Platinum Credit Card
Brand: Barclaycard
Rating: 2.54 (196 reviews)

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3.87

Based on 313 reviews, last reviewed 17th Jun 2025

150% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

53%

21%

10%

13%

Latest highest rating:

5

Rewarded with cashback for using Rewarded with cashback for using Reviewed on: 17th June 2025

Latest lowest rating:

1

Barclaycard slashed my creditcard limit from £5800 t... Barclaycard slashed my creditcard limit from £5800 too £1300 in the first instance which was very close to what I had accumulated on the card, without... Read more Reviewed on: 12th June 2025

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About this product

Barclaycard Platinum Credit Card reviews can help you to find out about the pros and cons of the Platinum Credit Card credit card. What kind of features do Barclaycard customers like? Find out more about the Barclaycard Platinum Credit Card by reading our trusted Smart Money People reviews. You can also write your own Barclaycard Platinum Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Barclaycard Platinum Credit Card reviews (313)

Difficult to contact

I cannot pay on line with my new Barclaycard and even though I have spoken to them after a very lengthy wait to get through it is still not sorted. Reviewed on: 6th April 2023

Pestered in the post

Had credit card number of years ago, was advised in order to close would have to go into high street branch (which is nowhere near me) so I left the card with 0 balance. Every few weeks would receive junk mail with offers of new cards and better rates which i had no interest in. eventually managed to close via app very recently which ended up being so easy and simple. Reviewed on: 5th April 2023

A go to

I have used barclays credit card for over 10 years. The app is super easy to use and I can easily make payments Reviewed on: 5th April 2023

Unhelpful staff and high charges

App useless to use, never works properly team unhelpful and unfriendly Reviewed on: 5th April 2023

Lack human interaction

I have had a Barclaycard for 10 years and it has been useful to have, however I feel their customer service is poor. Reviewed on: 5th April 2023

Trustworthy

Barclaycard has a built its business on being trusted over a long period of time Reviewed on: 5th April 2023

Interest rates are very good

I have had a card for many years and have never had any problems with them at all unlike another one I have / had. Reviewed on: 4th April 2023

Excellent credit card

Good customer service in event of a query, also cash back on spending. Reviewed on: 3rd April 2023

Not willing to let me change card

Ultra good credit rating yet unwilling to consider me for a different card. Reviewed on: 10th March 2023

Very cool card

Been with barclaycard for about 2 decades and they are perfect for me. And customer services is excellent Reviewed on: 10th March 2023

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