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LV (Liverpool Victoria): Car Insurance reviews

4.15
Based on 313 reviews, last reviewed 15th Oct 2024
88% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
14%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
14%

Latest highest rating:

5

Quick and easy to arrange and very competitive price Quick and easy to arrange and very competitive price Reviewed on: 15th October 2024
Meadowboy1's avatar
Meadowboy1

Latest lowest rating:

2

When it comes to renewal, they always quote us a hig... When it comes to renewal, they always quote us a higher amount. But when I go through comparing website, the same company gives a very much lower quot... Read more Reviewed on: 23rd August 2024
Dhurga Ganesh's avatar
Dhurga Ganesh

About this product

LV= are the chosen car insurer for over one million UK drivers.

LV= offer a range of cover options from third party only through to fully comprehensive. They also have policies for electric cars and multi-car cover.

LV= car insurance reviews help you find out what it’s like to be a customer. If you’ve used LV= before, you can also leave a review and share your experience.

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LV (Liverpool Victoria) Car Insurance reviews (313)

When it comes to renewal, they always quote us a hig...

2
When it comes to renewal, they always quote us a higher amount. But when I go through comparing website, the same company gives a very much lower quote and had to give customer service a call to get the lower amount offered. It's very frustrating they have double standards and try to take a ride of you don't do your due diligence. Reviewed on: 23rd August 2024

Delighted at discount on renewal offer

5
After working through numerous contrast and compare insurance sites could not find a decent price as was trying to reduce the LV renewal price. So rang LV yo my surprise and utter delight I was offered a reduction on my renewal that brought it in to a very reasonable price. Not only that but the quality of the insurance was outstanding including break down cover etc. Delighted Reviewed on: 23rd August 2024

Personality and Efficiency

5
Customer support team knowledgeable, efficient and personable. They try and best serve needs, really listen and don’t try and sell what isn’t needed. Reviewed on: 23rd August 2024

Efficient service however there is lack of update wh...

5
Efficient service however there is lack of update when renewing car insurance. Reviewed on: 23rd August 2024

The cheapest I found, but still expansive.

5
The cheapest I found, but still expansive. Reviewed on: 23rd August 2024

This year’s renewal cost has actually dropped!

5
This year’s renewal cost has actually dropped!!. I’ve always tried to stay insured with LV based on their excellent levels of cover and ease to deal with. Reviewed on: 23rd August 2024

Great price

5
Great price, accepted web site price, better then requote Reviewed on: 23rd August 2024

Very helpful, easy to work with when you have a claim.

5
Very helpful, easy to work with w Reviewed on: 23rd August 2024

LV highly recommended.

5
Very good company. Very helpful. Easy to arrange. Reviewed on: 23rd August 2024

I think they're fine

3
I think they're fine. Just fine. Average on price, decent enough customer service etc. They've decided they won't cover the area I live in going forward (NI) so that's disappointing Reviewed on: 23rd August 2024

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