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Nationwide: FlexAccount reviews

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4.63

Based on 1,111 reviews, last reviewed 20th Aug 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

They are great as they have a high street presence w... They are great as they have a high street presence which reflects in their commitment to customers unlike many other banks and financial institutions ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1111)

Very easy to use - either card reader or personal de...

Very easy to use - either card reader or personal details entered. Always available staff and loads of branches. Nothing is too much Reviewed on: 18th February 2024

Outstanding products and customer service

Everything is so simple to use and works perfectly Reviewed on: 16th February 2024

Great communication with a person.

Great communication with a person. Easy access to bank. Quick solutions to any problems. Reviewed on: 16th February 2024

Dependable and reliable.

Dependable and reliable. The customer service staff always know how to help me when I call and you can still go into branches! Reviewed on: 16th February 2024

Great customer service

I have been with Nationwide since I left school in 1975 and always found them easy to manage, However their interest rates could improve for savers. Reviewed on: 16th February 2024

Very secure.

Very secure. I was contacted about a transaction (online transfer to a builder) to check it was not fraudulent. Impressive Reviewed on: 15th February 2024

Good company, great products, easy to deal with and...

Good company, great products, easy to deal with and have used them for many years with no issues. Reviewed on: 15th February 2024

Nationwide a very efficient bank to deal with

They are very efficient, pleasant if one needs to contact them and their savings interest rate very competitive. Reviewed on: 15th February 2024

Nationwide profit share.

Nationwide share profits with their customers. I received £100 recently simply as a thank you! Reviewed on: 15th February 2024

One of the very few banks/ buildong societies inves...

One of the very few banks / building societies investing in their high street branches and going that step further to be the best. Reviewed on: 15th February 2024

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