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Nationwide: FlexAccount reviews

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4.43
Based on 932 reviews, last reviewed 12th Sep 2025
94% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
16%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Great experience with nationwide, plenty of branches... Great experience with nationwide, plenty of branches and good service. Reviewed on: 12th September 2025
DW's avatar
DW

Latest lowest rating:

1

This bank is lie all of there service This bank is lie all of there service and there promises refund also lie they charge debit card payment also 36£ fee i ask to refund this money they c... Read more Reviewed on: 12th August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi
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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (932)

A bank you can rely on

4
Always there for exactly what I need. Opening times have been reduced recently and the ATM deposit service wasn't working at my local branch - otherwise this would have 5 * Reviewed on: 10th March 2022
JoPars's avatar
JoPars

Great bank

5
Never any issues, great customer service Reviewed on: 8th March 2022
Vicki's avatar
Vicki

Loyal customer

5
I've banked with Nationwide for 16 years and have always found them incredibly helpful from the people working in branch and over the phone. Reviewed on: 8th March 2022
EmmaW's avatar
EmmaW

Excellent service

5
I have already found Nationwide extremely helpful and the customer service is top notch!! Reviewed on: 5th March 2022
Rebecca Lunn's avatar
Rebecca Lunn

Helpful Great Account Good Features

5
Good account works well my only complaint is they exclude savings accounts on open banking Reviewed on: 5th March 2022
Frankie's avatar
Frankie

Trustworthy Bank with Integrity

5
Been with Nationwide since I had my mortgage with them this last 23 years, always been solid no-nonsense bank and very reliable. Reviewed on: 3rd March 2022
Jim Robinson's avatar
Jim Robinson

Great Banking

5
I've been with the Nationwide for my whole life and I can't fault it. Their website is easy to use and I like that it's a mutual. Reviewed on: 1st March 2022
Beverly 's avatar
Beverly

Great bank

5
Always easy to use and helpful. Would recommend. Reviewed on: 12th February 2022
Andrew's avatar
Andrew

Appualing now bank Holidays aren't bankholdays take from your account any day they want but don't pay the trader until after bank holiday ie I'm paying intrest on payment on holiday total theifs

1
Appualling discussting bank terrible since covid unkelpfull Reviewed on: 9th February 2022
Andy white's avatar
Andy white

Mobile insurance

1
Very poor customer service from the mobile insurance provider, delaying tactics, un-necessary late question like proof of usage, IMEI no. via the service provider, etc. Why they didn't put these Qs in the claim form? Wasting time now. Didn't expect it from Nationwide with whom we've been for over 20 years. Leaving soon tho!! Reviewed on: 7th February 2022
MM's avatar
MM

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