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Nationwide: FlexAccount reviews

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4.62

Based on 1,110 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Does everything I need from a current account The 24/7 self-service foyer at my local branch with a paying-in machine is something I genuinely value — not all banks offer that. Minor gripe: the ma... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1110)

Fantastic Bank.

Fantastic Bank. Excellent Service. Both the iPhone App and the Web App are SUPERB. Excellent Customer Support… Responsive, Knowledgeable, Helpful, Polite… what more could you want? Reviewed on: 29th March 2024

Branch Access

Great having access to a branch & real people to speak to about any issues. For everyday banking & savings advice so important to have people contact. Reviewed on: 28th March 2024

Basic current account, no major issues

Basic current account, no major issues, does what it promises. A basic bank account to get salary paid into. Reviewed on: 17th March 2024

Been with Nationwide 17 plus years.

Been with Nationwide 17+ years. Excellent web & iPhone Apps. Great customer service. Reviewed on: 15th March 2024

Using the card reader is bad

Using the card reader is bad Reviewed on: 15th March 2024

Improving a lot recently

They recently moved to face ID versus standard card reader so enjoying the app much more now! Reviewed on: 15th March 2024

Banking for everyone

Banked here for over 20 years, staff in branch are very friendly and knowledgeable. Reviewed on: 12th March 2024

Excellent current account.

Excellent current account. Good benefits, great app, easy as pie. Reviewed on: 12th March 2024

My first choice

I’ve used Nationwide since I was born for finance - they are always so helpful and friendly compared to other banks, making it feel more comfortable. They offer great member rewards and I love the Fairer Share payments. Their current accounts are simple to use but come with all the functionalities you need, and the app is gradually getting better. I have most confidence in dealing with Nationwide, especially in the speed if you do need to call them. Reviewed on: 11th March 2024

Brilliant banking

I changed my bank account over in 2023 after becoming dissatisfied at my bank closing all branches within 25 miles of me. The experience has been excellent from the start. They offered an incentive to switch, the switch was smooth, the app is so easy to use and understand, they offer great savings rates to members and last but not least, they offer rewards to loyal customers. Reviewed on: 11th March 2024

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