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Nationwide: FlexAccount reviews

4.49
Based on 1,066 reviews, last reviewed 31st Mar 2026
11700% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026
saKa's avatar
saKa

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026
MoominsPie 's avatar
MoominsPie

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

Superb Bank

5
Great bank, super friendly staff and great support. Clean app user face and good in-store locations across the UK. Reviewed on: 4th April 2023

absolutely dreadful

1
awful, they noticed fraud on my card, so blocked it and sent me a new one, ok great, but for some reason, they also blocked my new card aswell, I could not use it anywhere, it was rejected everytime I used it, 3 days of non stop phone calls, nobody knew what was going or how to fix it Reviewed on: 4th April 2023

Nationwide Rocks!

5
Nationwide is my go-to bank for all my financial needs. From the first time I stepped into one of their branches, I knew I was in good hands. Their customer service is second to none, and their representatives always make me feel welcome and valued. One of the things I love about Nationwide Bank is their mobile banking app. It's so user-friendly and convenient; I can manage my finances from anywhere with just a few clicks. The app allows me to check my account balance, transfer money, pay bills, and even deposit checks remotely, making banking so much easier. When it comes to financial products and services, Nationwide Bank has got me covered. They offer a range of options, including savings accounts, checking accounts, credit cards, and loans, all at competitive rates. Plus, their fees are reasonable, so I never feel like I'm paying too much for the services I receive. Reviewed on: 4th April 2023

Great bank

5
This bank was there when I needed them, the fexi basic account is good and there are no overdraft so there are no unexpected fees when you go over your limit. This helps me stay on budget. Nationwide is also a very helpful bank and great security settings Reviewed on: 3rd April 2023

helpful customer service

4
any problems are sorted easily and quickly by contacting customer service. never had any problems with my FlexAccount! Reviewed on: 3rd April 2023

Great, straightforward banking.

4
Clear and straightforward current account, with an easy to use online portal.just as Easy to transact by post or phone. Excellent customer service. Reviewed on: 3rd April 2023

Thank you

5
Thank you for your Good service …. Reviewed on: 3rd April 2023

Good banking

4
Use mainly on line, but still have branches local to me. Reviewed on: 3rd April 2023

Trusted, secure and easy to manage

5
Managing my FlexAccount via the Nationwide app is so easy, and each update is a welcome improvement. I feel confident that my money is secure and my transactions are safe. Reviewed on: 3rd April 2023

Excellent services

5
I’ve been with nationwide for years now and never had any issues with them. Reviewed on: 2nd April 2023

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