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Nationwide: FlexAccount reviews

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4.49

Based on 1,066 reviews, last reviewed 31st Mar 2026

11700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

72%

15%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

Good bank

Nationwide has done a lot to satisfy its customers. I was given a £200 pay to join their bank. Every month they give me 5% over cash that is in my bank account and they offer nice cashback from shops in main supermarkets. Only downside is transferring money can be a real pain and they need to do some catching up with this compared to other banks Reviewed on: 28th March 2023

Great experience

I did a switch to get the £200 bribe and have been very happy with Nationwide. Good, easy to use app. And a good rate of interest as part of the bribe. Can't fault them. Reviewed on: 25th March 2023

It is great

It’s really great especially abroad Reviewed on: 21st March 2023

Superb account, fantastic reliable friendly bank.

Love Nationwide. As a relatively new customer, I'm so pleased I moved accounts to them. Reliable, friendly, supportive and good interests rates too. Always helpful in branch, works well online, and meets all my needs with ease. Reviewed on: 16th March 2023

very poor customer service

Someone wrongfully charged my account and I went overdrawn. The money was credited back a couple of days later. I had to pay bank penalty charges yhe custer helpline were atrocious. Only make as much for the bank. Closed account as a result. These claim to be a caring bank. Just got told to charge gge money back from the company making the mistake. Needless to say they refused to provide documentary evidence. I would not ever go near these bunch of charltans ever again. Even if they offered me £5000 to switch. The reason I am so frustrated was the way the helpline told me basically tuff luck it is your problem not ours.... Reviewed on: 16th March 2023

5% off at supermarkets

Great app and website. The 5% off at supermarkets is a bonus. Reviewed on: 16th March 2023

Great account

Great service in branch, great account with excellent benefits Reviewed on: 16th March 2023

Reliable service

I have been using this dank for many years never had any problems Reviewed on: 16th March 2023

Flexacount

Always good service, whether Online or in branch. Reviewed on: 16th March 2023

Brilliant

Great all rounder for current accounts, savings and credit cards. They are keeping branches open and provide for service. Reviewed on: 16th March 2023

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