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Nationwide: FlexAccount reviews

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4.49

Based on 1,066 reviews, last reviewed 31st Mar 2026

11700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

72%

15%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

simple and easy to use app

easy to use app to move money between accounts Reviewed on: 16th March 2023

Very customer focussed and approachable

Opened with a switch, much better than previous bank. Good app and web site. Good rates of interest with some products Reviewed on: 16th March 2023

The best bank!

Best bank with fantastic customer service. Reviewed on: 16th March 2023

Good service

Local High Street branch, easy to get to and deal with, if necessary Reviewed on: 13th March 2023

FlexAccount

Always accurate and easy to use account. Reviewed on: 13th March 2023

Nationwide

I've been using nationwide since I could open up an account & I've never had any problems - their service is great. The staff in store are always friendly as well. Reviewed on: 12th March 2023

Reliable & mutual

I like the fact that Nationwide is its members, it’s unique & I love them for it. I find the app so easy to use, I can move money & pay bills very easily. I’ve always had a good experience with Nationwide whether it’s online or in person. Staff are friendly & knowledgeable. I’d recommend banking with Nationwide every time! Reviewed on: 11th March 2023

Great customer service

When going into the store the customer service was great had a very good experience Reviewed on: 11th March 2023

Good service from local Lincoln branch

Not had a Nationwide current account for long, but I have found the local branch very helpful, particularly with regards to transferring money for car purchase. Reviewed on: 10th March 2023

Flexible banking with a human face

I've had accounts wth Nationwide for years. They products they offer are straightforward and always good value compared to competitors. They also still have a branch in my local high street and the staff couldn't be more helpful. Online banking is great but sometimes you need a person and Nationwide provides that. Reviewed on: 10th March 2023

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