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Nationwide: FlexAccount reviews

Name: Nationwide FlexAccount
Brand: Nationwide
Rating: 2.54 (196 reviews)

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4.45

Based on 930 reviews, last reviewed 21st Jul 2025

77% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Switching to Nationwide was the best decision ever I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (930)

Bad

Still charging the fee for holiday insurance all through lockdown and no one could go on holiday, they should pay every account holder back Reviewed on: 2nd July 2021

Good connection

Fine smart bank every time look company money and sale Control easy Reviewed on: 14th June 2021

Great services, horrendous interface

the bank provides all of the facilities one would need for day-to-day banking, but that is all ruined by the truly horrendous interface and design. Reviewed on: 18th April 2021

Great for families

Used them for over 50 years and now online they are great for moving funds between family members who all have Nationwide accounts. Reviewed on: 16th April 2021

Easy to use

Best experience with security and authentication, very hard to be frauded Reviewed on: 15th April 2021

Slow moving, clunky UX, very frustrating security

I've used them for many years, and can't really say there's much of a difference between them and any other bank other than their security protocols for accessing your bank are much more inconvenient that others I've used (they still use a card reader for example). It's typical slow, frustrating, unhelpful banking that you use only when you must. Reviewed on: 13th April 2021

Always there

I have been with Nationwide since I was 12, I am now 40. They have always been there and happy to help. Any problems I had, their friendly staff were always on hand and helped me look after my money. Reviewed on: 7th April 2021

Clear internet banking formats and easy to use.

My first bank account and it continues to be a clear, well structured way for me to keep track of my finances, move money and set up my budgets. Would highly recommend, Reviewed on: 6th April 2021

friendly professional honest

friendly professional honest not much else to say Reviewed on: 30th March 2021

Always got my back

Nationwide I have been with for years, you can reply on them, they are stable, they reward loyalty Reviewed on: 28th March 2021

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