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Nationwide: FlexAccount reviews

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4.49

Based on 1,066 reviews, last reviewed 31st Mar 2026

11700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

72%

15%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

50/50

Never had luck with nationwide. I waited more than 5 yrs for their card to arrive. Thank God I had Metro bank in my side Reviewed on: 10th March 2023

Great app banking

Whilst it's nice to see people in the branch, sometimes this is not possible, in this case the app has been excellent allowing me to conduct most of my banking remotely. Reviewed on: 10th March 2023

Supermarket spending cashback is good

Supermarket spending cashback is good Reviewed on: 10th March 2023

Satisfied Nationwide Customer

I have banked with Nationwide for over20 years Very good bank account with easy to use App which I enjoy banking with Sl aus very polite and professional Customer Service at my local branch of Nationwide on orthwood Would and do recommend Nationwide to many of my friends and family Reviewed on: 10th March 2023

Really good building society

Been with nationwide for many years, have not had any problems with them. They run competitions and ask for customer participation to help deliver better services tonits customers. Reviewed on: 10th March 2023

Excellent bank account

I have never had any problems with Nationwide. It is so easy to do everything I need to do with their bank account and I love the spare change facility which rounds up recent transactions and puts the spare change into your savings account. Would highly recommend. Reviewed on: 10th March 2023

Best bank

Good customer service whenever you have a problem it’s easily solved. No long queue on the phone Reviewed on: 9th March 2023

Great banking

Can’t really fault the building society. Great range of products & an easy to use online banking app. Reviewed on: 9th March 2023

Very friendly and approachable bank

The staff are friendly and always ready to help. They treat the customers with respect. The bank app is easy to use and has a neat use friendly layout. Prompt customer service over the phone as well. A good bank to bank with. Reviewed on: 9th March 2023

Trustworthy, available, honest.

I've been with Nationwide for 20 years now and they have never put a foot wrong. I have multiple accounts with them - ISA Help to Buy, FlexAccount, FlexDirect, 1yr Triple Access Savings, contents insurance, and a savings account for my child - and have only ever had a very positive experience. They never mess me around, deceive, or make it difficult to get help. They paid out my insurance claim immediately and without question. And MOST importantly they don't invest any of my money in fossil fuels, they use 100% renewable electricity, and they don’t send any waste to landfill. They are truly an ethical option unlike several other major high street banks who are propping up the destruction of the planet and children's futures. Reviewed on: 9th March 2023

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