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Nationwide: FlexAccount reviews

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4.49

Based on 1,066 reviews, last reviewed 31st Mar 2026

11700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

72%

15%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

Good banking service

Been with nationwide for over 20 years. Reviewed on: 14th January 2023

Great bank, very helpful and easy to use app

Having switched from Lloyds to Nationwide a decade ago I am now a long standing customer. The app is really easy to use ane the staff are really helpful. Reviewed on: 13th January 2023

Great everyday account

Free account for everyday use, great customer service, always help with any problems quickly. Reviewed on: 11th January 2023

Great and easy to use product

Great and easy to use product. Have been using it for many years on a daily basis from the app on my phone. Reviewed on: 11th January 2023

Supportive and knowledgeable

Helped me through tough financial times and were supportive of my plight. Reviewed on: 10th January 2023

All you need from a Current Account

It does all you expect from a Current Account, reliably, consistently and efficienctly. Reviewed on: 10th January 2023

Wouldn't honour their promise

Wouldn't honour a switch after it was their fault it wasn't processed in time. Zero communication. Went into branch several times with no progress. Lost me £200, lost them a switch. Reviewed on: 6th January 2023

FUMING

Absolutely FUMING. YET AGAIN nationwide doing 'works' that means I can't access MY OWN TRANSFER, which means I can't BUY MY KIDS DINNER!!! SICK TO ******* DEATH OF NATIONWIDE! Reviewed on: 10th December 2022

Poor customer service

Poor customer service Nationwide didn't give me access to my own money Reviewed on: 6th December 2022

Awesome staff at witham branch

So today I needed assistance as I’m disabled mentally and physically and I had some paperwork that was not bank related, I rang my local branch (witham) amd spoke to the manager Shirley Richards she invited me to come along and they would help, my son kindly gave me a lift and I was seen immediately by the server and Shirley I really cannot rate them enough this is the 2nd time in a few months that they have helped they witnessed my signature for me which helped massively with my paperwork and solved my issue, without Shirley amd her team I don’t know what I would have done! So many thanks for all your help I wouldn’t hesitate to contact you again. Reviewed on: 17th November 2022

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