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Nationwide: FlexAccount reviews

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4.63

Based on 1,111 reviews, last reviewed 20th Aug 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

They are great as they have a high street presence w... They are great as they have a high street presence which reflects in their commitment to customers unlike many other banks and financial institutions ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1111)

Excellent bank account

I have never had any problems with Nationwide. It is so easy to do everything I need to do with their bank account and I love the spare change facility which rounds up recent transactions and puts the spare change into your savings account. Would highly recommend. Reviewed on: 10th March 2023

Best bank

Good customer service whenever you have a problem it’s easily solved. No long queue on the phone Reviewed on: 9th March 2023

Great banking

Can’t really fault the building society. Great range of products & an easy to use online banking app. Reviewed on: 9th March 2023

Very friendly and approachable bank

The staff are friendly and always ready to help. They treat the customers with respect. The bank app is easy to use and has a neat use friendly layout. Prompt customer service over the phone as well. A good bank to bank with. Reviewed on: 9th March 2023

Trustworthy, available, honest.

I've been with Nationwide for 20 years now and they have never put a foot wrong. I have multiple accounts with them - ISA Help to Buy, FlexAccount, FlexDirect, 1yr Triple Access Savings, contents insurance, and a savings account for my child - and have only ever had a very positive experience. They never mess me around, deceive, or make it difficult to get help. They paid out my insurance claim immediately and without question. And MOST importantly they don't invest any of my money in fossil fuels, they use 100% renewable electricity, and they don’t send any waste to landfill. They are truly an ethical option unlike several other major high street banks who are propping up the destruction of the planet and children's futures. Reviewed on: 9th March 2023

Easy secure banking. UK and abroad

Great customer service. Good exchange rate in ATM abroad. Great savings and investment products. Reviewed on: 9th March 2023

Does exactly what it says

Paid the promotional bribe to switch on time. Offers great interest rates. App and website easy to navigate Reviewed on: 9th March 2023

Nearly full marks

Would be 5 out of 5 if we could access statements trough the app! Reviewed on: 7th March 2023

Easy company to talk to

I have had many a good things in the banking revue and good customer service Reviewed on: 4th March 2023

Good

Good building society. Excellent service time on time. Reviewed on: 3rd March 2023

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