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Nationwide: FlexAccount reviews

Name: Nationwide FlexAccount
Brand: Nationwide
Rating: 2.54 (196 reviews)

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4.45

Based on 930 reviews, last reviewed 21st Jul 2025

77% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Switching to Nationwide was the best decision ever I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (930)

Great for some things, less for others

The account is fantastic for my pay - I work freelance for a company in China and nationwide works perfectly with the bank the company uses, so while my colleagues all get charged about £10 by their bank every month when they get paid I get charged £0! Fantastic!! On the other hand I’ve had my account since I was a kid - obviously it was called a junior account or whatever before but the point is my parents opened it when I was very small/a baby. At 20 years old I’d never had a credit card and thought it’d be convenient for travelling. Despite meeting the minimum criteria I was denied one. I was told that the staff don’t get access to the reason and that a letter explaining it would be posted to me - no such letter ever arrived!!! As a loyal customer I had hoped for slightly better treatment so I didn’t just feel ignored cos I’m not rich - I have a job and met the minimum income requirements. Reviewed on: 28th January 2020

The best bank

Nationwide is friendly, welcoming and easy to use Reviewed on: 26th January 2020

Brilliant easy to use

Switching from NatWest to nationwide. Nationwide dealt with everything and the process couldn't be easier plus getting updates on how the switching account is going Reviewed on: 25th January 2020

flexicount best curent account for me

nationwide have been very good to have an account with they understand my situation and have always been available to give good advice Reviewed on: 21st January 2020

Every thing you need

Great account , only £13 a month any you get a shed load of insurance. Plus interest on your account. The staff are always friendly too. Reviewed on: 19th January 2020

Easy and efficient

Good online experience and knowledgeable helpful staff in branch Reviewed on: 16th January 2020

The incentive is good but beware

I signed up due to the incentive and after persuading my gran to go online and refer me (not very convinced) I ended up not getting the referral even though it wasn't made clear. Complained. They gave me £25 even though I declined it and said I wanted it looked into further they never bothered. Apart from that... No issues Reviewed on: 14th January 2020

Excellent service

Great service, easy to use . Online banking is simple and safe. Reviewed on: 12th January 2020

Great bank

Great customer service - simple and easy online banking and fantastic rates. Reviewed on: 11th January 2020

excellence simply provided

I’ve been a loyal customer of Nationwide since I was a nipper, I’ve never had a bad experience. Their customer service is second to none, my local branch are proactive in providing details that benefit me financially and you just can’t fault their passion, speed & can do attitude. Sunny Singh Reviewed on: 10th January 2020

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