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Nationwide: FlexAccount reviews

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4.62

Based on 1,109 reviews, last reviewed 13th Jun 2026

3% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Never had any problems. Never had any problems. Staff always courteous and helpful. £100 annual fair share payment welcom. Reviewed on: 13th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1109)

Best traditional bank you can choose

Nationwide was a bit slower than other traditional banks at making it to this century, with in app card freezing and payment authentication taking a while to be implemented. Since it has been implemented it's been the best traditional bank available. When I bought my first house, Nationwide sent me a little welcome package. Service is always friendly. I've had to ask Nationwide for all sorts of requests over the years and they've always been brilliant with little waiting time. If you want a bank you can rely on which also has in person branches, then go for Nationwide. Reviewed on: 28th February 2023

Great product

great website and app and ethical company Reviewed on: 28th February 2023

Average

I would say its OK i do think the monthly charge is very high. Reviewed on: 24th February 2023

Great account, easy to use app, quality service!

I have been with nationwide for several years now and fully intend on staying with them for the foreseeable! Reviewed on: 22nd February 2023

Best bank going

I've never had a single problem with Nationwide, and when I've needed them for anything it's been very painless. I work for another bank (who I shall not name) and their service/processes are horrific in comparison Reviewed on: 22nd February 2023

Very good bank

Good customer support, wide range of products. Reviewed on: 21st February 2023

Fantastic, supportive banking

Never had any issues with Nationwide, they have been fantastic whenever I’ve needed to contact them. I recently had a fraud issue and they dealt with it quickly and most important, kindly. Impeccable customer service. Reviewed on: 21st February 2023

Fantastic bank

Very professional and highly recommend them Reviewed on: 21st February 2023

Flexible

Having been with nationwide for over 20 years, I've had numerous opportunities to make contact. Each time I have, the service has been exemplary Reviewed on: 21st February 2023

Great

Great bank and extras are easy to use and reliable Reviewed on: 21st February 2023

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