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Nationwide: FlexAccount reviews

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4.40

Based on 934 reviews, last reviewed 17th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Great experience with nationwide, plenty of branches... Great experience with nationwide, plenty of branches and good service. Reviewed on: 12th September 2025

Latest lowest rating:

1

ABSOLUTELY DONT EVEN THINK ABOUT IT ABSOLUTELY DONT EVEN THINK ABOUT IT OMG DIDNT REALISE THEY HAD SUCH A DISGUSTING SCORE ON TRUSTPILOT 1.9 That’s ATROCIOUS, I wonder why. PIN YOUR EA... Read more Reviewed on: 17th December 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (934)

The incentive is good but beware

I signed up due to the incentive and after persuading my gran to go online and refer me (not very convinced) I ended up not getting the referral even though it wasn't made clear. Complained. They gave me £25 even though I declined it and said I wanted it looked into further they never bothered. Apart from that... No issues Reviewed on: 14th January 2020

Excellent service

Great service, easy to use . Online banking is simple and safe. Reviewed on: 12th January 2020

Great bank

Great customer service - simple and easy online banking and fantastic rates. Reviewed on: 11th January 2020

excellence simply provided

I’ve been a loyal customer of Nationwide since I was a nipper, I’ve never had a bad experience. Their customer service is second to none, my local branch are proactive in providing details that benefit me financially and you just can’t fault their passion, speed & can do attitude. Sunny Singh Reviewed on: 10th January 2020

Good service and easy to get help

Last bank / building society in my area and is a real benefit when i have an issue i can talk to someone in person. Reviewed on: 31st December 2019

Wouldn't change to anyone else

Great building society always a quick reaction if I lose my card, offer great options if I want to open a new account and there to listen if I just need some advice about my finances Reviewed on: 31st December 2019

No problems

A great account, always found the staff helpful. Reviewed on: 29th December 2019

Great Experience for more than 10 years

Always a great experience and very helpful. The only reason i haven't given full marks is because overdraft fees have gone up by a fair bit. Reviewed on: 28th December 2019

Easy to understand

Managing your bank account on line could'nt be easier, transfer money, pay bills and keep a check on every penny that comes in or goes out, Reviewed on: 28th December 2019

Great extras

Host of free insurance policies and breakdown recovery. Easy to use app as well. Reviewed on: 25th December 2019

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