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Nationwide: FlexAccount reviews

4.49
Based on 1,066 reviews, last reviewed 31st Mar 2026
11700% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Most caring bank about customers. Most caring bank about customers. Reviewed on: 31st March 2026
saKa's avatar
saKa

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026
MoominsPie 's avatar
MoominsPie

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1066)

Great and caring

5
I have enjoyed my banking with Nationwide. They are very helpful with their valued customer members. They offer low interest rate on loans, credit and overdraft. The mobile app is very secured and innovative. Excellent customer services. Thanks Reviewed on: 29th March 2022

Easy to use account

5
Great easy to use account online and also helpful staff in store if needed. Reviewed on: 27th March 2022

Excellent

5
Ideal products. App software sometimes unreliable. Helpful staff. Highly recommended Reviewed on: 16th March 2022

No problems

4
Online banking works well. I don't use branches so can't speak to staff customer services. Reviewed on: 12th March 2022

A bank you can rely on

4
Always there for exactly what I need. Opening times have been reduced recently and the ATM deposit service wasn't working at my local branch - otherwise this would have 5 * Reviewed on: 10th March 2022

Great bank

5
Never any issues, great customer service Reviewed on: 8th March 2022

Loyal customer

5
I've banked with Nationwide for 16 years and have always found them incredibly helpful from the people working in branch and over the phone. Reviewed on: 8th March 2022

Excellent service

5
I have already found Nationwide extremely helpful and the customer service is top notch!! Reviewed on: 5th March 2022

Helpful Great Account Good Features

5
Good account works well my only complaint is they exclude savings accounts on open banking Reviewed on: 5th March 2022

Trustworthy Bank with Integrity

5
Been with Nationwide since I had my mortgage with them this last 23 years, always been solid no-nonsense bank and very reliable. Reviewed on: 3rd March 2022

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