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Nationwide: FlexAccount reviews

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4.62

Based on 1,109 reviews, last reviewed 13th Jun 2026

3% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Never had any problems. Never had any problems. Staff always courteous and helpful. £100 annual fair share payment welcom. Reviewed on: 13th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1109)

Reliable and efficient

I've had accounts since 1986. Wouldn't go anywhere else. Reviewed on: 8th February 2023

Easy to use

Easy to use app and simple verification of payments. Great to manage multiple accounts. Reviewed on: 8th February 2023

Behind the times

Still have to use a card reader for every time you want to add a payee, difficult to navigate website, branches are open inconvenient times for full time workers Reviewed on: 8th February 2023

Nationwide for the man/woman of today

easiest, best, nicest bank i have ever dealt with & has walk in branches Reviewed on: 2nd February 2023

Great Servie

Just grat service and a smile everytime Reviewed on: 2nd February 2023

always working

app never goes wrong, always working, simple, easy banking Reviewed on: 1st February 2023

Happy customer

I have been a happy customer for over 20 years. Happy with customer service on all the occasions I’ve need it. Reviewed on: 1st February 2023

Innovative

I think the flex plus account has so many benefits for families trying to get through the cost of living and also streamlining services they need. It has the option of an overdraft, as well as built in travel and phone insurance which are musts nowadays. I think it’s clever and these services are so easy to use as well. I would recommend! Reviewed on: 31st January 2023

Good customer service

Really helpful explainers via the app. Staff always on hand in branch. More ethical investing and values than some of the other banks. Reviewed on: 31st January 2023

Great building Society

Nationwide are well run, have an excellent banking app, a local branch and good products. I'm very satisfied with them. Reviewed on: 18th January 2023

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