Write a review

Nationwide: FlexAccount reviews

View other Nationwide products

4.33

Based on 819 reviews, last reviewed 6th Feb 2025

67% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

68%

18%

Latest highest rating:

5

Easy to manage either through app or from the computer. Easy to manage either through app or from the computer. Clear sources of information. Reviewed on: 6th February 2025

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024

Read all reviews Write a review

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Review Nationwide: FlexAccount now

Help others make smarter decisions by sharing your own experience.

Write a review

Nationwide FlexAccount reviews (819)

AWESOME CUSTOMER SERVICE

I love Nationwide - I can transfer my money into my (adult) kids other Bank Accounts anytime 24/7 unlike my main Bank Account held with RBS where if I transfer money on a Saturday it isn't in the kids Accounts until Monday! Nationwide's staff whether in Branch or on the phone will always help to resolve any problem quickly and fairly. And if they say that they will call you back - they do! Nationwide definitely deserves to win! Reviewed on: 1st June 2016

Still with them after all these years!

I joined Nationwide decades ago when they were the first bank to introduce a free banking service. I have remained with them ever since and I can honestly say they have never let me down with anything. I still get free banking and can even use my cards abroad without hidden charges. Reviewed on: 23rd May 2016

Best bank account

I have used Nationwide for over 25 years for my salary being paid in and my direct debits. They are really friendly and I never have any problems with charges, etc. Their customer service on the telephone is also excellent. I would recommend them to everyone. Reviewed on: 19th May 2016

A current account with a bonus

I have a flex account with the Nationwide which is so easy to access on line and transferring money to my other accounts or for one-off payments is really easy (I pay regular bills by Direct Debit). As my salary, in excess of £750 per month is paid into the account I get travel insurance for holidays in the UK or Europe completely free. As someone who travels several times a year this is a real bonus and saves me real cash. I am really pleased Reviewed on: 19th May 2016

Superb customer service

Help me when I had a personal issue Reviewed on: 18th May 2016

Never had a problem with nationwide, nothing ever too much trouble!

I've been with nationwide for about 15 years now and never had a bad word to say about them. Nothing is ever too much trouble for you and even when I've had account related issues I've never found them difficult to deal with and they always do their best to help. Would definitely recommend to anyone! Reviewed on: 26th April 2016

Flex account

Gave me access to an option to take a saver account with fabulous interest rates. I have always found Nationwide a great company Reviewed on: 21st April 2016

Excellent customer service

Very easy application process, useful app for day to day banking Reviewed on: 28th March 2016

Fantastic, Easy, Helpful

Brilliant bank with easy to use online banking and extremely helpful staff both in the branch and on the internet. No matter the needs there is always someone to speak to regarding your bank account. I had an issue with fraud and was immediately contacted by a staff member at my local nationwide branch regarding having the money put back into my bank account! Reviewed on: 19th February 2016

Nationwide Flex Account is the best current account on the market!

If you want a current account with extras at no cost whatsoever then the Nationwide Flex Account is for you. I have been with Nationwide since 1989 and have to say they are first class for customer service and have never had ridiculous bank charges. Reviewed on: 19th February 2016

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Platinum Added Value Account
from Lloyds Bank 3.03 from 35 reviews
Current Account
from Post Office 1.93 from 3 reviews
Citigold Current Account
from Citibank 4.68 from 8 reviews

There's still more to see!

Nationwide has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Nationwide: FlexAccount reviews

67% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Nationwide: FlexAccount now

Nationwide FlexAccount reviews (819)

AWESOME CUSTOMER SERVICE

Still with them after all these years!

Best bank account

A current account with a bonus

Superb customer service

Never had a problem with nationwide, nothing ever too much trouble!

Flex account

Excellent customer service

Fantastic, Easy, Helpful

Nationwide Flex Account is the best current account on the market!

Do you have a different Nationwide product?

There's still more to see!

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024