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Nationwide: FlexAccount reviews

4.33
Based on 819 reviews, last reviewed 6th Feb 2025
67% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
18%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
9%

Latest highest rating:

5

Easy to manage either through app or from the computer. Easy to manage either through app or from the computer. Clear sources of information. Reviewed on: 6th February 2025
John Hook's avatar
John Hook

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024
CR's avatar
CR

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (819)

trustworthy

4
Always able to help and answer calls quickly. Reviewed on: 19th February 2016

Decent Account but Lacks Personal Care

3
The account itself is fine but the customer services are not fantastic. They also don't seem to value their loyal customers over new customers, which I find highly annoying and insulting. Reviewed on: 19th February 2016

Good

3
Helping me when I lost my card and sorting out my new one and cancelling my existing one Reviewed on: 18th February 2016

quick efficient reliable and easy to manage

5
I've had experience of most of the major UK banks and have to say that, in the two years I've banked with Nationwide, I've experienced no problems at all. Everything runs like clockwork. The web site is really straightforward to use and the branch staff are very helpful. Reviewed on: 18th February 2016

fantastic

5
always helpful to suit your need Reviewed on: 18th February 2016

Great customer service

5
When going in to the branch, online or on the phone they are extremely helpful. Reviewed on: 17th February 2016

Easy to use, easy to change.

5
A fantastic current account I've had for years. No surprise fees. Very simple online access - I was able to change my overdraft instantly. Whenever I've had to contact Nationwide about the account I get through instantly and receive wonderful service. Reviewed on: 17th February 2016

Brilliant customer service really helpful

4
I travel abroad fairly regularly - once logged onto my account there's a message facility. All I have to do is send them a message to let them know what country I will be in and they make sure I can access my money. Brilliantly simple, you can also make enquiries and changes by this . Reviewed on: 17th February 2016

Banking for 15 years plus

5
I don't think I have ever had a single issue with Nationwide. Maybe on two occasions over the last few years internet banking has been down! That's it! Reviewed on: 17th February 2016

Simple & straightforward current account.

5
I do not want my current account complicated by offers (which soon get removed), interest (which gets reduced) or anything else. Nationwide Flexaccount is basic & simple. Reviewed on: 17th February 2016

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