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Nationwide: FlexAccount reviews

4.62
Based on 1,109 reviews, last reviewed 13th Jun 2026
3% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Never had any problems. Never had any problems. Staff always courteous and helpful. £100 annual fair share payment welcom. Reviewed on: 13th June 2026
Keiran P's avatar
Keiran P

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026
Colleen's avatar
Colleen

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Review Nationwide: FlexAccount now

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Nationwide FlexAccount reviews (1109)

Initially problematic, now good

4
Initially I received a letter saying I had been rejected for this account, and after calling I found this not to be the case. This caused a degree of confusion and anxiety for me which is not what banking should be about. I have been happy with this account as it offers a good overdraft with fair terms and conditions, and is the only account of its type that is fee-free, as far as I am aware. Since then I have got on well with Nationwide and I have had no other issues, having banked with them since birth. I would recommend this account due to its fee-free options and I have overall had a good experience with Nationwide. Their app is useful and I find their staff very helpful. Reviewed on: 17th December 2018

Great building society

5
Friendly, welcomes those with poor credit Reviewed on: 15th December 2018

High Quality Service Overall

5
Have been a customer for little over 3 years now and would still never switch banks. Reviewed on: 14th December 2018

Excellent banking

5
I use my nationwide banking app to manage my account. Transfer payments are made easily. The app is easy to use I can set up new payments easily and make payments quickly. I wouldn’t be able to manage my money with out it Reviewed on: 9th December 2018

Great all round acount

5
Has the flexibility I need for my finances.great online services Reviewed on: 5th December 2018

Great service

5
Love the online banking! So easy to use. Friendly staff every time I visit a branch. Reviewed on: 2nd December 2018

Customer first

4
Nationwide have consistently offered me very good customer service over the 20 years I have banked with them Reviewed on: 30th November 2018

No problema

4
I've been with them for 10+ years. get free travel insurance and never had an issue with the account or with Nationwide. Always pleased with their service and rates Reviewed on: 26th November 2018

Nationwide

5
Easy to use service, excellent customer service Reviewed on: 23rd November 2018

Good service

5
Online banking very easy to use. My account comes with EUtravel insurance. Great product. Reviewed on: 23rd November 2018

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