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Nationwide: FlexAccount reviews

Name: Nationwide FlexAccount
Brand: Nationwide
Rating: 2.54 (196 reviews)

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4.43

Based on 928 reviews, last reviewed 13th Jun 2025

18% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Just the best bank for service I have banked with Nationwide since the 1980s. They have always provided excellent service - online and in branch Reviewed on: 13th June 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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Nationwide FlexAccount reviews (928)

Great process for changing banks

Moved to Nationwide from a different bank, the whole process was great and the bonus sign up fee was a nice extra. All good. Reviewed on: 31st May 2017

Added extras

Lots of added extras make this account worthwhile. Breakdown insurance, phone insurance, holiday insurance to name but three Reviewed on: 30th May 2017

Outstanding

Great service and outstanding staff Reviewed on: 22nd May 2017

Great benefits

I opened a Flexplus account and saved £30 a month on breakdown cover and mobile phone insurance. Its excellent for £10 pound fee a month I also get family travel insurance and 12 months purchase protection on electrical products. Never had an issue oh and interest earned on balances upto £2500. Reviewed on: 13th May 2017

A personal service every time.

Always helpful, listening to your needs and tailoring there services appropriately. Reviewed on: 7th May 2017

Great customer service and excellent account

I have banked with Nationwide since I was a student. Their flex account is a fee free account and there is no monthly fee for going into an arranged overdraft as there is with some banks. You just pay a percentage based on how much you have used. I recently nominated my husband for a switch and we each received a £100 payment. In branch I always get excellent customer service. In short highly recommended. Reviewed on: 6th May 2017

Very happy with southport branch and staff

Always a pleasure to visit local branch staff very helpful and friendly Reviewed on: 2nd May 2017

Great!

Fantastic bank account that I have never had any problems with. Great customer services from the branches and on the telephone. Love the internet banking layout and ease, plus the app on my phone. Reviewed on: 1st May 2017

Fab Nationwide

Have been with Nationwide for years. I find them helpful, efficient and approachable. Nothing is too much trouble and changing mortgages was a breeze. I've been with them for nearly 20 years and I wouldn't want to change as I don't think any other bank could beat them. Reviewed on: 18th April 2017

Flex Account

Good company keep informed about any offers have a monthly newsletter sent by e-mail Reviewed on: 13th April 2017

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