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Nationwide: FlexAccount reviews

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4.41

Based on 933 reviews, last reviewed 12th Oct 2025

94% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Great experience with nationwide, plenty of branches... Great experience with nationwide, plenty of branches and good service. Reviewed on: 12th September 2025

Latest lowest rating:

1

RACIAL PROFILING AT THE NATIONWIDE BARKING BRANCH! As a middle-aged Black professional who had worked in senior corporate administration in some of the biggest companies in the UK, I have experienced m... Read more Reviewed on: 12th October 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (933)

Not as user friendly as they would have you believe

Nationwide offered me an online loan some time ago, then after a couple of years, simply withdrew it without any notice and expected me to pay it all back instantly. When I couldn't, they froze my account and removed it from my online accounts, so i can't even see how much I owe them now!!! Beware, they are just another greedy money-grabbing bank by another name. Reviewed on: 11th June 2017

Worst bank ever

No fault of my own when I kept going overdrawn but I have to give credit to the person I spoke to who was very professional and returned all my charges going back from September 2016 to March 2017 and then the nightmare really begun. Nationwide returned 50.00 back to my account and then took it straight back out again . Then £100 in, another error so 50 out and didn't have the audacity to notify me. This kept happening to the point I switched to another account with Nationwide thinking fresh start, but no, more money in then out again. This as happened three time in the last three months, the latest 9 June 2017. My account is such a mess can't bare to read my statements. Poor service and staff who would probably struggle working a shop til. I will be closing my account ASAP and then the nightmare will be over. Reviewed on: 10th June 2017

Always reliable

Always reliable and helpful when you have an issue Reviewed on: 9th June 2017

Great all round Current Account

Initially attracted by the 5% interest rates on this account, but have stayed with them for good customer service, and other quality products. Reviewed on: 9th June 2017

Never experienced any problems

The staff are always helpful and friendly and nothing has ever gone wrong. Reviewed on: 4th June 2017

Great process for changing banks

Moved to Nationwide from a different bank, the whole process was great and the bonus sign up fee was a nice extra. All good. Reviewed on: 31st May 2017

Added extras

Lots of added extras make this account worthwhile. Breakdown insurance, phone insurance, holiday insurance to name but three Reviewed on: 30th May 2017

Outstanding

Great service and outstanding staff Reviewed on: 22nd May 2017

Great benefits

I opened a Flexplus account and saved £30 a month on breakdown cover and mobile phone insurance. Its excellent for £10 pound fee a month I also get family travel insurance and 12 months purchase protection on electrical products. Never had an issue oh and interest earned on balances upto £2500. Reviewed on: 13th May 2017

A personal service every time.

Always helpful, listening to your needs and tailoring there services appropriately. Reviewed on: 7th May 2017

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