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Nationwide: FlexAccount reviews

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4.41

Based on 933 reviews, last reviewed 12th Oct 2025

94% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Great experience with nationwide, plenty of branches... Great experience with nationwide, plenty of branches and good service. Reviewed on: 12th September 2025

Latest lowest rating:

1

RACIAL PROFILING AT THE NATIONWIDE BARKING BRANCH! As a middle-aged Black professional who had worked in senior corporate administration in some of the biggest companies in the UK, I have experienced m... Read more Reviewed on: 12th October 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (933)

Great customer service and excellent account

I have banked with Nationwide since I was a student. Their flex account is a fee free account and there is no monthly fee for going into an arranged overdraft as there is with some banks. You just pay a percentage based on how much you have used. I recently nominated my husband for a switch and we each received a £100 payment. In branch I always get excellent customer service. In short highly recommended. Reviewed on: 6th May 2017

Very happy with southport branch and staff

Always a pleasure to visit local branch staff very helpful and friendly Reviewed on: 2nd May 2017

Great!

Fantastic bank account that I have never had any problems with. Great customer services from the branches and on the telephone. Love the internet banking layout and ease, plus the app on my phone. Reviewed on: 1st May 2017

Fab Nationwide

Have been with Nationwide for years. I find them helpful, efficient and approachable. Nothing is too much trouble and changing mortgages was a breeze. I've been with them for nearly 20 years and I wouldn't want to change as I don't think any other bank could beat them. Reviewed on: 18th April 2017

Flex Account

Good company keep informed about any offers have a monthly newsletter sent by e-mail Reviewed on: 13th April 2017

FlexAccount

A good reliable current account with no strings or frills that is operated in friendly branches or on line. Gives access to other products - savings etc at advantageous rates Reviewed on: 6th April 2017

Great offers for existing customers

I love nationwide they offer great deals to their existing customers which had made me stay loyal to them. I have a flex account and take advantage of all the tailored offers on the my offers page. There's great discounts to be had. I've used mine on meals out and airport parking. I've saved loads !! #MaxYourMoney Reviewed on: 20th March 2017

Flex Regular Saver

I earn 5.00% gross interest by saving each month into a Flax regular saver. The maximum monthly amount you can save is £500 but you can put in less, and you don't have to do it every month either; just transfer from your flex account as and when. It does only last a year but at the end of that year you can simply open a new account and start over again. The money saved from the previous year is put into something called a Flexclusive account with an interest rate of 0.5% - or you could put the money you have saved towards an ISA with a higher interest rate. Interest on a Flex Regular Saver is calculated daily so best to make any transfers as soon into the month as possible. I am really pleased with my Flax Regular Saver; by the end of 2016 I had saved £6000 and earned interest of over £150 Reviewed on: 3rd March 2017

Simple clear account

I would reccomend Nationwide, they are very good at contacting you and keeping you informed. Reviewed on: 12th February 2017

Flex, a great account!

I have been with Nationwide since I was a student, I chose it because of its no fee usage abroad. Now, that admittedly perk has changed but it does have other good points like a free European Travel Insurance policy. The use of its overdraft is a on percentage payment basis not a monthly usage fee like some banks do. I find that in branch the staff are always helpful and yet not too pushy ( a reason I left another bank). In summary a great account! Reviewed on: 12th February 2017

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