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Nationwide: FlexAccount reviews

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4.63

Based on 1,111 reviews, last reviewed 20th Aug 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

They are great as they have a high street presence w... They are great as they have a high street presence which reflects in their commitment to customers unlike many other banks and financial institutions ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1111)

All good except for one thing

I find the flex account good in all respects, ease of use on line and at branches. Helpful and knowledgable service in branch and on telephone or email. One fly in the ointment, cannot get the banking app on my android mobile phone, desk top, lap top and iPad are all fine. Reviewed on: 11th November 2018

Everything that I need

I’m really happy with my FlexAccount, I manage it through the app which is simple & easy to use. I can see my incomings & outgoings at a glance or simply click to see more details. Arranging direct debits & standing orders is easy & I have no concerns about the safety of my account or money as I feel that the security measures are very good. Reviewed on: 10th November 2018

Customer focused

Put customers at the heart of what they do and products/services they offer. Reviewed on: 8th November 2018

Great service

Nationwide have never caused me any problems at all. Their online banking service is easy to use and they have friendly and helpful staff. Reviewed on: 8th November 2018

Helpful

I have been with them for over 30 years and have always found them willing to listen & help Reviewed on: 8th November 2018

flex account

always able to pop in to local branch and see someone face-to-face. Reviewed on: 8th November 2018

With the Nationwide for decades.

Myself and my wife have had flexaccounts and mortgages with Nationwide over half a lifetime. Such supportive, warm and efficient service is a rare and beautiful thing. Reviewed on: 8th November 2018

All I need

The flex account has all the features I need, is easy to use and free! Reviewed on: 8th November 2018

All good here!

Nationwide have been fabulous since the get-go and I'd recommend them and their products to anyone. 5 stars from me! Reviewed on: 8th November 2018

Everything I want from a bank and nothing more

I'm sick of banks "plusing" their accounts with freebies (that we all know aren't free!) so I'm pleased that my account just does the absolute minimum but does it perfectly Reviewed on: 8th November 2018

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