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Nationwide: FlexAccount reviews

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4.43

Based on 931 reviews, last reviewed 12th Aug 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Switching to Nationwide was the best decision ever I switched to Nationwide a few years ago after poor service from a bank I had been with for over 40 years. It was the best decision I have ever made. Reviewed on: 21st July 2025

Latest lowest rating:

1

This bank is lie all of there service This bank is lie all of there service and there promises refund also lie they charge debit card payment also 36£ fee i ask to refund this money they c... Read more Reviewed on: 12th August 2025

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (931)

Never had a problem with nationwide

As the title suggests I've been with nationwide since I was a teenager. Always helpful when I need help and staff are lovely Reviewed on: 12th February 2017

better than Barclays

I have always received good service from nationwide and am glad I made the switch from Barclays were the service was poor. Reviewed on: 12th February 2017

Efficient and helpful

Nationwide have always been helpful in sorting out problems and the Flexaccount has always been a reliable and efficient account . Great online account with the back up of a friendly and helpful telephone service and reliable and always friendly branches Reviewed on: 11th February 2017

Fab product

I really like Nationwide. Their flex account has worked for me for a few years. The customer service is excellent. Reviewed on: 11th February 2017

Great overall current account

Great free bank account. Big perk for me is free European Travel Insurance each year. Reviewed on: 11th February 2017

Easy to use, local branch, helpful staff, works well

Nationwide is friendly, helpful and up to date. This is the best sort of bank in my opinion. Reviewed on: 9th February 2017

One stop banking

Banking with the Nationwide is fulfilling. I can complete every service I require on a face to face basis, I feel content that I'm being advised and cared for.. A great asset these days. Reviewed on: 7th February 2017

has got worse and worse for customers

the interest rates are so low on nationwide accounts that we stopped using our accounts. We also left them as the mortgage rates weren't favourable to the customer either - it doesn't make sense! Seems like they are on their own side rather than customers side these days. Reviewed on: 6th February 2017

Easy to use online banking

I regularly access my account online to check my balance, pay people, move money between accounts. It is very straightforward to use and feels very secure with the use of the card reader. Reviewed on: 5th February 2017

Flexaccount - easy to use

I find the Nationwide Flexacccount to be user friendly compared with some other online banking Reviewed on: 5th February 2017

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