Smart Money People Logo
Share this page
Link copied

Nationwide: FlexAccount reviews

View other Nationwide products
4.32
Based on 817 reviews, last reviewed 17th Jan 2025
25% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
68%
See only 4 star reviews
18%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
9%

Latest highest rating:

5

Everything is excellent. Everything is excellent. Responds immediately and resolves whatever I need. When I call, they are very nice and explain step by step what I have to do... Read more Reviewed on: 14th January 2025
ALINA S's avatar
ALINA S

Latest lowest rating:

1

DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK... DO NOT EVEN CONTEMPLATE SWITCHING TO THIS BANK Was offered £200 to switch my current account to Nationwide. With hindsight if I had been offered £500 ... Read more Reviewed on: 20th August 2024
CR's avatar
CR
Read all reviews Write a review

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Review Nationwide: FlexAccount now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Nationwide FlexAccount reviews (817)

Efficient effective polite and courteous.

4
Nationwide when I had problems with my Flex Account they were very attentive. Quick to respond, thorough, methodical and efficient at dealing with the complex query and quick to try and provide an adequate solution. Reviewed on: 5th November 2015
Natalie Moran's avatar
Natalie Moran

Helpful staff

5
Have banked with others in the past, but find Nationwide staff to be exceptionally helpful. Day to day banking always easy Reviewed on: 31st August 2015
DANCING-QUEEN's avatar
DANCING-QUEEN

good account

5
easy account to manage online and in branch. Staff appear to be knowledgeable about the products Reviewed on: 31st August 2015
Parisgirl's avatar
Parisgirl

good solid current account

5
I have been a nationwide customer for about 5 years and so far have had no complaints. The flexaccount current account does everything I want it to. I have my direct debits set up and they are always paid on time, I can set up standing orders with no problems whatsoever. I have never had any problems in using my card either to buy in shops, online, or taking out cash through any cash machines. The bonus is that I get yearly european travel insurance free each year from this account providing I put £750 each month into the account, I have my wages paid in each month. I have also used the travel insurance on several occasions but have never had to claim on it yet. A good, solid current account. Reviewed on: 30th August 2015
pensive's avatar
pensive

They have kept me loyal

5
I applied for an account with Nationwide about 12 years ago in the first place and the process was made very simple. I filled out a form and sent it off and then a week or so later my confirmation letter and bank card arrived. I like that the account comes with a debit card meaning I don't have to carry much cash around and I like that I can access my account online any time I want. They have added a card reader to the account so that you have added security online but you can still log in with your usual details, if you then ask to pay money to somewhere new you will be asked to use the reader preventing fraud. I am very happy with the account and have put my children's money in an account there too. Reviewed on: 29th August 2015
emmad5689's avatar
emmad5689

great account

5
helpful staff and easy to use account. i have banked with nationwide for 10 years and never considered changing Reviewed on: 28th August 2015
helenahope's avatar
helenahope

Nice and easy

4
Easy account to operate and the staff are nice. You can be seen quickly if there is a problem Reviewed on: 28th August 2015
dianehill's avatar
dianehill

Great current account

5
I have had a nationwide account for many years and have always been impressed with the service. I have had to contact customer services twice recently - once after losing my card, and once after a company charged me twice for a purchase - and I have been pleasantly surprised both times by the customer service provided. I have rung expecting to be on hold for ages waiting to talk to someone but both times have got through relatively quickly and the advisors I have spoken to have been friendly and efficient. Reviewed on: 28th August 2015
Elle's avatar
Elle

Highly recommended

5
I would recommend this highly. Great customer service. Never had any problems with them. Reviewed on: 27th August 2015
Leannew27's avatar
Leannew27

good

5
easy account to run on a daily basis. Branch staff are always helpful and friendly and you can always be seen immediately if you have a problem Reviewed on: 27th August 2015
laurenedwards's avatar
laurenedwards

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Nationwide has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill