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Nationwide: FlexAccount reviews

View other Nationwide products
4.61
Based on 1,109 reviews, last reviewed 13th Jun 2026
8% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Never had any problems. Never had any problems. Staff always courteous and helpful. £100 annual fair share payment welcom. Reviewed on: 13th June 2026
Keiran P's avatar
Keiran P

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026
Colleen's avatar
Colleen
Read all reviews Write a review

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1109)

online site is basic

3
I find it difficult to understand how to link my accounts Reviewed on: 7th January 2018
Claude Desouche's avatar
Claude Desouche

Reliable service

4
We have banked with Nationwide for around 40 years. They are reliable and do not offer short term gimmicks or other nonsense - just good service. Reviewed on: 4th January 2018
Lorraine Vaughan's avatar
Lorraine Vaughan

Great offers

5
Discounts on top brands plus free travel insurance in Europe are great benefits to account holders Reviewed on: 3rd January 2018
Bexthefirestarter's avatar
Bexthefirestarter

BEST EVER

5
Good as any out there - easiest website to use! Reviewed on: 3rd January 2018
Isabel Farquharson's avatar
Isabel Farquharson

Nationwide always a pleasure!

5
Nationwide always really helpful great company to have as a bank always feel supported the app is really good too easy log in shows all your cards in one place which is excellent! Reviewed on: 3rd January 2018
Bethany noble's avatar
Bethany noble

Brilliant customer service from a long standing customer

4
Excellent fraud department, had money attempted to be stolen from account with out knowlege, nationwide stopped card before i even noticed and sorted the attempted fraud quickly and efficiently Reviewed on: 3rd January 2018
Anonymous's avatar
Anonymous

Excellent banking experience!

5
Staff are always friendly and professional in all the branches I use and are always willing to give helpful advice. I use the basic flex account which is a simple no fees service, and is perfect for my needs. Overall I wouldn't hesitate to recommend Nationwide to family and friends for an excellent banking experience. Reviewed on: 2nd January 2018
Niamh Ward's avatar
Niamh Ward

Excellent banking experience!

5
Staff friendly and helpful in all branches i've used., and always willing to give you information and advice. Good simple options for people who don't want complicated plans and are just looking for a basic no fees account. Reviewed on: 2nd January 2018
Niamh Ward's avatar
Niamh Ward

Brilliant flexaccount

5
I set these up for my children x3, customer service in branch was extremely personal. I felt like they cared, and wanted us to be part of their bank. Everything was clearly explained and checked for understanding, fantastic and all the documents arrived with cards in a few days Reviewed on: 1st January 2018
Lynn mackeonis 's avatar
Lynn mackeonis

Perfect bank account!

5
This does everything you could possibly want with no charges and helpful staff who are always on hand Reviewed on: 1st January 2018
Hannah Smith's avatar
Hannah Smith

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