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Nationwide: FlexAccount reviews

Name: Nationwide FlexAccount
Brand: Nationwide
Rating: 2.54 (196 reviews)

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4.43

Based on 928 reviews, last reviewed 13th Jun 2025

18% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

71%

16%

Latest highest rating:

5

Just the best bank for service I have banked with Nationwide since the 1980s. They have always provided excellent service - online and in branch Reviewed on: 13th June 2025

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025

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Nationwide FlexAccount reviews (928)

Owned by shareholders and this is evident in the way they operate

Borrowed additional money on my existing mortgage and I have to say I was impressed by Nationwide. They broker everything down into easy to understand pieces and gave me a fantastic deal - it is truly a great company to bank with Reviewed on: 16th February 2016

No hassle banking

It's refreshing in today's world to find a bank/building society that doesn't try and push products at you. Been with them for over 25 years and feel they are so good to their customers Reviewed on: 14th February 2016

very smooth no bother in general

only letdown is not much incentivisation for basic account members, ive been a basic account holder for over 10 years and am still on same account last time i asked about moving to a normal account without looking into it i was told wouldnt happen, this was some 4 years ago and embarrasment prevents me pursuing again lol. Reviewed on: 14th February 2016

A handy bank account

Only thing I would change is that I would have more funky debit cards. Reviewed on: 13th February 2016

Excellent service

I've had four Nationwide Flexaccounts for over 35 years now, and I've never had a bother. The staff are helpful and friendly, I've never been charged a penny to use the bank, and I've never had a problem. Here's to another 35 years Reviewed on: 12th February 2016

easy to navigate

Easy to navigate online and to transfer money. Secure and trustworthy. Good rates. Reviewed on: 12th February 2016

disappointing

The savings rate for loyal customers seem to have fallen through the floor. new cusotmers are enticed but if you stay with them for many years, as i have done, you just get ignored Reviewed on: 12th February 2016

helped me recover from financial problems

I don't use banks as I am kind of blacklisted and the only place that would give me a basic account was Nationwide and I love them...I would never go back to HSBC, Barclays etc ever again even though I have recovered financially from the problems that I had x Reviewed on: 12th February 2016

Very reasonable

I love my bank as the charges are very reasonable and always friendly and helpful on the phone. Reviewed on: 12th February 2016

Helpful and friendly, but

I love my bank because staff in branch are always helpful and friendly, and their online banking is great. On the downside - although some of their accounts offer competitive interesgt rates, they could do more for loyal customers. Reviewed on: 12th February 2016

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