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Nationwide: FlexAccount reviews

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4.61

Based on 1,111 reviews, last reviewed 20th Aug 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

They are great as they have a high street presence w... They are great as they have a high street presence which reflects in their commitment to customers unlike many other banks and financial institutions ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1111)

Brilliant flexaccount

I set these up for my children x3, customer service in branch was extremely personal. I felt like they cared, and wanted us to be part of their bank. Everything was clearly explained and checked for understanding, fantastic and all the documents arrived with cards in a few days Reviewed on: 1st January 2018

Perfect bank account!

This does everything you could possibly want with no charges and helpful staff who are always on hand Reviewed on: 1st January 2018

Extremely safe

Excellent service when they thought my card was being hacked Reviewed on: 1st January 2018

Great service with some as opposed no interest

A very friendly service from our high street branch, and a little interest as well Reviewed on: 1st January 2018

Never any problems

they are great never had an issue with them, just so easy to use Reviewed on: 31st December 2017

Good basic account

I've had this account for over 10 years and have had no problems, Everything is very clear and transparent, and branch staff friendly and helpful. Reviewed on: 28th December 2017

Nationwide Flexaccount

Been an account holder for 20 years and can honestly say it has always worked well, even when I lived abroad. Reviewed on: 26th December 2017

Great customer service

Always easy to get advice in branch and great app for my phone too Reviewed on: 26th December 2017

The best building society around

Have always had an account with Nationwide and will always continue to. Great service - the Flex account gave me great deals on my mortgage to. Easy to use app! 10/10 Reviewed on: 19th December 2017

GOOD PRODUCT

GREAT RATE OF INTEREST AND EASY TO MANAGE Reviewed on: 3rd December 2017

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