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Nationwide: FlexAccount reviews

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4.61

Based on 1,111 reviews, last reviewed 20th Aug 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

They are great as they have a high street presence w... They are great as they have a high street presence which reflects in their commitment to customers unlike many other banks and financial institutions ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1111)

Best banking experience

I have held an account with Nationwide since 1988. During that time they have remained stable and consistent in their values and customer care. Unlike some of the high street banks who have “progressed” to overseas contact centres and closing branches or no counter staff. I have always had an excellent experience with every encounter at Nationwide, in branch, on line and on the phone. 10/10 Reviewed on: 2nd December 2017

An honest building society

A company that actually cares for its customers. Any problems are quickly solved. Fantastic customer service. Reviewed on: 22nd November 2017

Banking made easy

Nationwide is an excellent bank, i've never had any problems with them whatsoever. Staff are always friendly and helpful. Overall would recommend. Reviewed on: 21st November 2017

Nationwide - the Best of British

Other banks are closing down but our little village still has a Nationwide branch which serves us all with friendly and expert service. I cannot praise them enough. Reviewed on: 20th November 2017

Excellent value product backed up by extensive branch and ontact centre support.

Broadly, things just work smoothly with Nationwide, from branches to the website and the mobile app. The benefits of the FlexPlus account are well worth the cost for me, and the range of additional accounts is also attractive, particularly for me their credit card and regular and childrens saver accounts. Reviewed on: 16th November 2017

Nationwide is right on board with you

Very, very helpful , responsive and will go all out to assist and solve any problems. Customers come first !!!!! Highly recommended !!!! Reviewed on: 16th November 2017

Excellent banking

Love the nationwide, excellent customer service, great products on offer, no bank charge's Reviewed on: 15th November 2017

Best account ever

Best online service and general customer service. Reviewed on: 15th November 2017

Great bank account

Simple, elegant and wonderful. Everything is so clear and simple - easy to track spending and save money each month Reviewed on: 15th November 2017

All all round easy to use account

Great online experience with this account, easy log-in features, transferring between other accounts and set up of payees simple - just no faff! Reviewed on: 15th November 2017

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