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Nationwide: FlexAccount reviews

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4.61

Based on 1,111 reviews, last reviewed 20th Aug 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

They are great as they have a high street presence w... They are great as they have a high street presence which reflects in their commitment to customers unlike many other banks and financial institutions ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1111)

Just Fabulous!

I have never regretted moving banks to Nationwide a few years ago. their customer service is top notch by phone, and in branch staff go the extra mile. their onl8ne banking system is the best I've used, easy to review all accounts and transfer money etc. I also like the extra security. Reviewed on: 25th January 2018

Reliable

A reliable, friendly & modern bank account to meet your family's banking requirements Reviewed on: 23rd January 2018

Confident, sound banking

I’ve been with Nationwide for over 10 years. I’ve rarely, if ever, experienced any issues. I know they are there when I need them. The FlexAccount is a good, dependable service. Reviewed on: 23rd January 2018

Brilliant Account

Never had any issues, would definitely recommend to others Reviewed on: 23rd January 2018

Best bank

Always been helpful, not had any problems with Nationwide. Reviewed on: 21st January 2018

Good, honest banking

I have used Nationwide for many years and it has made consistent improvements in the services that it offers to customers. Firstly, I support their mutual ethos and attitude to customers. Their online and App based banking is now one of the best, which I use at least once a day (I even get updates on my Apple Watch!) Customer service, either by phone or email, is rapid, professional and helpful. Well done, Nationwide! Reviewed on: 19th January 2018

A nice place to bank

Have been with Nationwide for 30 years. Never had a problem with them. And the flexaccount can be extended cheaply to provide useful addon insurances Reviewed on: 16th January 2018

Amazing

I’ve banked with Nationwide for as long as I’ve had a debit card! They’ve always met my expectations Reviewed on: 15th January 2018

Great

Simple, normal bank account for simple, normal people like me. Reviewed on: 11th January 2018

Fabulous flex account

Nationwide are great and the flex account is perfect for me, the online backing app is convenient and allows me to transfer money to my different accounts, and there is no fee attached. Reviewed on: 8th January 2018

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