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Nationwide: FlexAccount reviews

4.43
Based on 928 reviews, last reviewed 13th Jun 2025
18% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
71%
See only 4 star reviews
16%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
8%

Latest highest rating:

5

Just the best bank for service I have banked with Nationwide since the 1980s. They have always provided excellent service - online and in branch Reviewed on: 13th June 2025
GrahamH's avatar
GrahamH

Latest lowest rating:

2

While Nationwide's Fairer Share bonuses are apprecia... While Nationwide's Fairer Share bonuses are appreciated, their interest rates on currents accounts are comparatively and sometimes extremely poor, and... Read more Reviewed on: 12th June 2025
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AG

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Nationwide FlexAccount reviews (928)

Still with them after all these years!

4
I joined Nationwide decades ago when they were the first bank to introduce a free banking service. I have remained with them ever since and I can honestly say they have never let me down with anything. I still get free banking and can even use my cards abroad without hidden charges. Reviewed on: 23rd May 2016

Best bank account

5
I have used Nationwide for over 25 years for my salary being paid in and my direct debits. They are really friendly and I never have any problems with charges, etc. Their customer service on the telephone is also excellent. I would recommend them to everyone. Reviewed on: 19th May 2016

A current account with a bonus

5
I have a flex account with the Nationwide which is so easy to access on line and transferring money to my other accounts or for one-off payments is really easy (I pay regular bills by Direct Debit). As my salary, in excess of £750 per month is paid into the account I get travel insurance for holidays in the UK or Europe completely free. As someone who travels several times a year this is a real bonus and saves me real cash. I am really pleased Reviewed on: 19th May 2016

Superb customer service

4
Help me when I had a personal issue Reviewed on: 18th May 2016

Never had a problem with nationwide, nothing ever too much trouble!

5
I've been with nationwide for about 15 years now and never had a bad word to say about them. Nothing is ever too much trouble for you and even when I've had account related issues I've never found them difficult to deal with and they always do their best to help. Would definitely recommend to anyone! Reviewed on: 26th April 2016

Flex account

5
Gave me access to an option to take a saver account with fabulous interest rates. I have always found Nationwide a great company Reviewed on: 21st April 2016

Excellent customer service

5
Very easy application process, useful app for day to day banking Reviewed on: 28th March 2016

Fantastic, Easy, Helpful

5
Brilliant bank with easy to use online banking and extremely helpful staff both in the branch and on the internet. No matter the needs there is always someone to speak to regarding your bank account. I had an issue with fraud and was immediately contacted by a staff member at my local nationwide branch regarding having the money put back into my bank account! Reviewed on: 19th February 2016

Nationwide Flex Account is the best current account on the market!

5
If you want a current account with extras at no cost whatsoever then the Nationwide Flex Account is for you. I have been with Nationwide since 1989 and have to say they are first class for customer service and have never had ridiculous bank charges. Reviewed on: 19th February 2016

trustworthy

4
Always able to help and answer calls quickly. Reviewed on: 19th February 2016

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