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Nationwide: FlexAccount reviews

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4.61

Based on 1,111 reviews, last reviewed 20th Aug 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

They are great as they have a high street presence w... They are great as they have a high street presence which reflects in their commitment to customers unlike many other banks and financial institutions ... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1111)

Brilliant!

Great company, great account, zero bank charges & super friendly staff Reviewed on: 9th February 2018

Flex student

helped my son no end - even when card got stolen - refunded within half an hour and new card sent home within 4 days. Reviewed on: 8th February 2018

Brilliant Account

Good Perks and Good Service. Travel insurance and motorhome breakdown included with this account. Cheap foreign currency transfers and excellent service. Reviewed on: 8th February 2018

Excellent service and good perks on the account

Really good customer service and brilliant perks like motorhome breakdown and travel insurance included Reviewed on: 8th February 2018

By far the best I've found.

I've had lots of different bank accounts, but have found Nationwide to be a cut above the rest. For a start they play fair. They also listen if there is a problem, and always try to fix it asap. Reviewed on: 6th February 2018

Excellent service, never had any problems with the account

Account has been supported very well for years. Very easy to use and clear online statements. Great account with a ton of flexibility. Highly recommended. Reviewed on: 5th February 2018

Excellent service

I have always recieved excellent service & advice and information Which has given me confidence in them Reviewed on: 3rd February 2018

Good building society

They always have very friendly and helpful staff. The accounts are good and donâ€™t have hidden costs and the online banking is very good and precise and easy to use Reviewed on: 2nd February 2018

Excellent customer service

I use Nationwide for almost all of my financial needs, I can't rate them highly enough. Reviewed on: 27th January 2018

Simple no fills account

This account is great for every day. There are no real benefits but its easily accessible online and the card readers make payments extra secure. Reviewed on: 26th January 2018

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