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Nationwide: FlexAccount reviews

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4.61

Based on 1,109 reviews, last reviewed 13th Jun 2026

8% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Never had any problems. Never had any problems. Staff always courteous and helpful. £100 annual fair share payment welcom. Reviewed on: 13th June 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1109)

Brilliant Banking experience

Great banking experience, friendly staff & no unauthorised overdraft charges. Reviewed on: 12th January 2017

The perks of a FlexAccount

As a FlexAccount holder I have access to a Flexclusive scheme where I can save up to £500 per month at an interest rate of 5.00% with no restrictions on withdrawal or notice period. The account lasts for a year and then I can just open another one. Not only that as a FlexAccount holder I get complementary travel insurance for travel within Europe. I have used it 4 times in the last 8 months All in all, great value and an account I am very happy with. Well done Nationwide Reviewed on: 1st January 2017

bRILLAINT, USED SINCE 4!

I've been with the Nationwide since I was 4 and would always recommend them. THey are polite and friendly and go above and beyond! Reviewed on: 31st December 2016

Good basic account with NO CHARGES

It works well and when we have had potential problems with fraudsters the bank have been very quick to act and keep us informed. I still don't get it that they need to pay their top executives so much money though. Reviewed on: 29th December 2016

Reliable, friendly and good value

Whenever I phone with questions or queries i am always dealt with promptly and professionally Reviewed on: 28th December 2016

helpful & polite

Results fantastic really helpful when returning money to my account when it was illeagaly taken. Reviewed on: 28th December 2016

Great account and service

Easy to use this account via online banking. Never had any problems managing payments and the website is easy to use. App is also good. Reviewed on: 24th December 2016

Excellent

Took out an account recently and the whole process was very smooth. Very quick and easy to set up. Would recommend!! Reviewed on: 24th December 2016

Nationwide great customer service

I really love the customer service of nationwide. Whenever you need to contact them about an issue, you can always get through to them very quickly. I recently had an issue with my debit card and nationwide were fantastic in getting this sorted out and the issue was resolved within a couple of days so I was very pleased about it. Reviewed on: 24th December 2016

Basic Account

A good but basic account, you can have a contactless debit card but otherwise no overdraft and feels like its almost impossible to upgrade the account. However the customer service offered on the phone is really good, as they are polite and 9 times out of 10 can provide an answer to your question Reviewed on: 18th December 2016

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