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Nationwide: FlexDirect reviews

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4.72

Based on 375 reviews, last reviewed 13th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

19%

Latest highest rating:

5

Excellent Great service range of products and I always feel valued as a customer, just received £100 for having the account and this happens often, recommend us... Read more Reviewed on: 13th June 2026

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

The Nationwide FlexDirect current account pays interest on your money and you can earn cashback on debit card purchases for the first 12 months.

If you’re eligible for an overdraft, the first £50 is interest free. The FlexDirect account has to be managed online or over the phone, not at the branch.

Nationwide FlexDirect current account reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience..

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Nationwide FlexDirect reviews (375)

Nothing is ever too much trouble

Nothing is ever too much trouble whether it is via the app, on the phone or in the branch, I can’t say enough in praise for the staff and Nationwide. Reviewed on: 22nd January 2026

Looking for an A1 account?

As a customer of Nationwide for nearly 20 years. I have found them to be fair, and always striving to be better: by regularly introducing new customer products and incentives. This is reflected within all of their products, offering a whole host of services. They also have a good customer service centre, and interactive web chat, for greater customer efficiency and experience. Reviewed on: 22nd January 2026

Just a great bank, who look after it's customers well.

Just a great bank, who look after it's customers well. Reviewed on: 22nd January 2026

Nationwide look after you.

Been with Nationwide since I was 12. Now I'm 42 Nationwide reward for loyalty and I've never had to pay for an account . The customer service is brilliant and they're always willing to help. Reviewed on: 22nd January 2026

Great account excellent product and service great bank

Great account excellent product and service great bank Reviewed on: 22nd January 2026

I’m glad I opened this current account with Nationwide.

I’m glad I opened this current account with Nationwide. It’s simple, yet it has everything you need. Reviewed on: 22nd January 2026

Great account, easy to use.

Great account, easy to use. Really nice that nationwide rewards their customers with bonuses etc Reviewed on: 22nd January 2026

I’ve banked with Nationwide for a long time and have...

I’ve banked with Nationwide for a long time and have always received first class service. They have improved technology year on year which is very welcome. Reviewed on: 22nd January 2026

Never a bad experience, Simple to use via app and on...

Never a bad experience, Simple to use via app and online, branches accessible, fairer share payments are excellent too, help you feel part of something and as though you are rewarded for your custom with them. Reviewed on: 22nd January 2026

Saving me money instead of charging me

I got a text warning me that the next day some direct debits would be paid, & this would cause me to be overdrawn & incur costs. I was able to pay money into my account & avoid those costs. Who else does that? Reviewed on: 22nd January 2026

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