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Santander: 123 Current Account (discontinued) reviews

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4.17

Based on 1,252 reviews, last reviewed 5th Sep 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1252)

My local branch is the best!

I am with Santander, my local branch is the absolute best a few weeks ago the ATM machine decided not to give me my money but still take it from my account! It was all of my bill and shopping money and the last I had apart from £10 in my Reviewed on: 11th February 2016

Love the app

I love being with Santander UK the mobile app is super easy to use, the staff in branch are always helpful and we've never had any problems! Reviewed on: 11th February 2016

Friendly staff

I love my bank - mostly because of the friendly staff and their knowledge Reviewed on: 11th February 2016

123 Cashback

I love Santander because they give me cash back on my 123 account! Reviewed on: 11th February 2016

Great interest rates

I love my bank, 3% on a current account Reviewed on: 11th February 2016

Good range of benefits

I love my bank, Santander-great rate of interest and good range of benefits,in short a fantastic current account!Xx Reviewed on: 11th February 2016

Friendly and helpful

I love my bank...... They have had such a bad press for customer service but I have never been given any cause to complain. The staff at my local branch are so friendly and helpful whenever I have needed advice Reviewed on: 11th February 2016

Cashback

Love my bank as they give me lots of interest every month Reviewed on: 11th February 2016

Poor Bank Advice

I had a standard old Santander bank account with an overdraft which I used regularly. My bank receptionist persuaded me to convert to the 123 account saying loads about benefits but nothing about the negatives for someone who uses their overdraft regularly. When I started getting charges for something which was free with my old account, I felt very aggrieved that I wasn't given fair and balanced information regarding the account that they were pushing at me (pushing very hard I should point out). I would never have moved to the new account if I had been given the FULL details. Reviewed on: 5th February 2016

Top Current Account

I switched to a Santander 123 account about 2 years.The switching process was very easy and quick to do. It is easy to operate my account online and any queries I have are dealt with straight away by efficient and friendly telephone banking staff. Communication between bank and customer are excellent and I am impressed with the care that Santander take to keep my online banking secure and safe. Reviewed on: 5th February 2016

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