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Santander: 123 Current Account (discontinued) reviews

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4.17

Based on 1,252 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1252)

Great experience

Great app, website - seamless experience combined with great in branch support Reviewed on: 29th December 2019

Good bank with a decent interest rate

If you use this account to its full potential (have the max 20k in the account) you will earn fantastic interest every month. Customer service is pretty good and never really had any issues. Reviewed on: 28th December 2019

Branch Closures

The service and knowledge about their products or changed to their products has been very poor over the last few years. It appears due to branch closures , the staff are too busy to provided a satisfactory level of service to their customers. Reviewed on: 27th December 2019

Good Santander customer service

I have banked with Santander for many years and their customer service in their branches is excellent Reviewed on: 17th December 2019

Pays for itself

We pay £5 a month as a fee for the account. We receive £10 per month for having our mortgage with Santander. Around £6 per month cashback for utility and phone bills. And £25 a month for keeping £20k in the current account as it pays 1.5% interest. Much better than any ISA or savings account in my opinion. Reviewed on: 16th December 2019

Great service in branch and on line

Staff in branch are always very helpful and soliticious: on line banking (web or app) is so easy. Pleased to recommend Reviewed on: 14th December 2019

Loads of money back!

The account is so good for getting money back, especially if you have a Santander mortgage Reviewed on: 11th December 2019

Great service

Great service and very customer focused Reviewed on: 11th December 2019

123 current account is very useful and the cashback options are great

I saved on average and the customer service is always helpful. Reviewed on: 11th December 2019

Great rewards account

I love the rewards with this account, it adds up quicker than you think and the staff at the local branch couldn't be more helpful. Reviewed on: 8th December 2019

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