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Santander: 123 Current Account (discontinued) reviews

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4.17

Based on 1,275 reviews, last reviewed 18th Apr 2026

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

4

Long term Santander Account I have had Santander accounts for over 10 years now and always found them to be of good service. The only downside I have encountered is the telephon... Read more Reviewed on: 18th April 2026

Latest lowest rating:

2

PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWI... PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWIDE AND NOW RECEIVE A MUCH MORE CUSTOMER FOCUSED BANK Reviewed on: 25th March 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1275)

123 Steps to great savings

I love the Santander 123 account because it offers a very generous interest rate (1.5%) and a few incentives like cash back from paying bills, council tax and other services from your 123 account. You receive interest on your savings upto 20000 and although you have to pay £5 per month to keep your account you make it up from the interest and cash back earned so I would definitely recommend this account to everybody. Reviewed on: 11th December 2017

Cashback and Competitive Intrest

Cash back for paying your bills and competitive interest on a larger sum of money whats not to like. Also if you are a 123 customer you then get more additional benefits. Reviewed on: 10th December 2017

Santander current account 123

Useful account and always easy professional contact with the company - to date, unable to fault on customer service and data security issues Reviewed on: 5th December 2017

Especially great for students

Having been a santander bank customer for the past 5 years, having a 123 current account has been delightful, especially when I needed a current student account and Santander provided me with the most reliable student account. Value for money is also great as they offer a 4 year student railcard. In branch the cashiers are always friendly and polite, no matter what branch of Santander I visit. Also, when I was having problems updating my address with Santander, I was compensated for their errors and was sent an apology letter. Reviewed on: 4th December 2017

Great customer service

I’ve just switched from 123, purely because of the drop in interest rates. When I was getting 3% on my small savings pot it was perfect for me. The account charge was more than offset by the cash back on my direct debits. They are very responsive to enquiries, speedy satisfactory response always. I only used my local branch to deposit cheques, excellent automated system so no queueing. Online banking works perfectly. I would have happily stayed, but the incentive to move was worth more than a year’s interest now. Reviewed on: 26th November 2017

Great service

It's been a great account and the customer service is good. Apart from the reducing the cashback you get back from 3% to 1.5% due to the Bank of England lowering the interest rate it has been a good account to have. The company overall is efficient and I definitely would recommend it. Reviewed on: 21st November 2017

Room for improvement

Great for convenience, monthly utility cash back etc but there are others accounts out there that provide a better financial option Reviewed on: 21st November 2017

Started well but going downhill

It started well with good benefits but has gradually been going downhill and I'm now looking at moving elsewhere Reviewed on: 20th November 2017

Still worth having

Reliable and consistent Internet banking with reasonable interest rate and useful cash back on many suppliers. Reviewed on: 20th November 2017

Amazing Account

You make more on this current account than you would with a savings account. Reviewed on: 20th November 2017

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