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Santander: 123 Current Account (discontinued) reviews

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4.17

Based on 1,275 reviews, last reviewed 18th Apr 2026

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

4

Long term Santander Account I have had Santander accounts for over 10 years now and always found them to be of good service. The only downside I have encountered is the telephon... Read more Reviewed on: 18th April 2026

Latest lowest rating:

2

PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWI... PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWIDE AND NOW RECEIVE A MUCH MORE CUSTOMER FOCUSED BANK Reviewed on: 25th March 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1275)

spend and save

good service, rewards and interest rate Reviewed on: 9th November 2017

Easy way to earn cashback

Easy to set up account and earn money whilst saving and spending Reviewed on: 9th November 2017

lost the gloss

The interest went down, the fee went up, it's no longer the best Reviewed on: 8th November 2017

Good benefits providing you get more than £5 to offset the monthly fee

Great to get money for having certain debits which cancels out the £5 monthly fee. Would be a better account if monthly fee was reduced. Reviewed on: 8th November 2017

Good, friendly service at local branch but the 123 Santander is not as good as it used to be

I have had a Santander 123 account for a few years. I have always had good, friendly service at my local branch. However, I am considering a change of account as the interest rate has been lowered to 1.5% (previously 3%). With interest rates likely to rise this account is likely to become less competitive. Reviewed on: 8th November 2017

Easy to use and great returns

I have used Santander for years now, ever since they offered a fantastic new customer deal. I am impressed with the simplicity of their app and the ease at which I can transfer funds. I am also very pleased with the returns I have made on my money and will continue to be a loyal customer of theirs. Reviewed on: 8th November 2017

Easy Banking for Anyone

We switched to Santander back in 2015 when our current bank let us down. Everything from the paperwork to online banking has been effortless, I have signed up for alerts so they let me know if I'm getting low on funds without having to check in everyday Reviewed on: 8th November 2017

Good online services

Good online usability but useless on telephone for cust service Reviewed on: 8th November 2017

Declining Service

I have 2 accounts with this company. With high street banks declining I was tempted into their rates of interest. At one stage I wasn't earning any interest whatsoever over several months because I hadn't the right direct debits in place. This bank is quick to blame but not to support. Why can we not have personal service of high quality with people working their best for us and tracking our financial movements like a Financial Advisor as a matter of course. They earn enough out of us after all. Reviewed on: 8th November 2017

Not quite as good as it used to be.

This was great when we switched 2 years ago, but once the interest rate dropped and the £5 monthly charge was brought in - not so great. It is still a fairly good account though, as there is an attached regular saver account which pays a reasonable rate of interest. Reviewed on: 8th November 2017

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