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Santander: 123 Current Account (discontinued) reviews

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4.17

Based on 1,275 reviews, last reviewed 18th Apr 2026

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

4

Long term Santander Account I have had Santander accounts for over 10 years now and always found them to be of good service. The only downside I have encountered is the telephon... Read more Reviewed on: 18th April 2026

Latest lowest rating:

2

PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWI... PROBLEM AFTER PROBLEM SO HAVE TRANSFERED TO NAYIONWIDE AND NOW RECEIVE A MUCH MORE CUSTOMER FOCUSED BANK Reviewed on: 25th March 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1275)

Not the best or worst

Good service but Santander's rates just aren't the best ones on the market anymore. Reviewed on: 6th November 2017

Great bank

Always helpful, never had any issues Reviewed on: 6th November 2017

Quite OK

It is quite OK for a current account with interest Reviewed on: 6th November 2017

cash back scheme review

Santander introduced this scheme but charges a fee for this. So at times you pay more for the charges than what you get back. Reviewed on: 6th November 2017

Good company

The 123 account was very good when the interest rate was 3% but sadly it was reduced so Im not as happy as I was. The staff though are fantastic and always polite and very helpful. Reviewed on: 6th November 2017

Impressive Account

This cashback account started off at 3% for funds up to Î£20k but was reduced earlier this year to 1.5%. It also gives cashback on direct debits (utilities, telecoms). There is a Î£5 monthly charge for having the account but the cashback on the direct debits far outweighs this charge. You have the option of adding notifications of special offers and some of these are really good (discounts at certain shops etc). The staff at my local branch bend over backwards to assist in any matters and always advise me of offers I'm missing out on. I have had this account for over four years now and would highly recommend it. Reviewed on: 6th November 2017

best current account to earn some extra cash

I switched to Santander 123, having the account recommended to me. I initially was credited with £50 per month, it's now gone down to £30 per month with the revised interest rates. To get a %age back on your everyday bills, and just for keeping a good balance with them is a no brainer. The security of the on-line banking is good, so I can check the transactions either on my laptop, phone or an app on my Ipad. Well done Santander. Reviewed on: 6th November 2017

Good, but was better

Haven't had any problems in terms of service. The interest rate drop from 3% to 1.5% was disappointing, but not unexpected. The cashback on regular bills is quite nice, and more or less covers the monthly fee. Reviewed on: 6th November 2017

Ideal account for me

Easy online banking, website very responsive, queries answered speedily, local branch for cheque deposits very efficient. As I had some savings this current account was ideal for me as it gave me 3% interest. I was very impressed with how the account worked, but when the interest rate fell I was tempted to change to the Yorkshire Bank as the incentive they offered was greater than a year’s interest. Otherwise I wouldn’t have switched. Reviewed on: 6th November 2017

Great account

Never had any issues with this account, great customer service Reviewed on: 6th November 2017

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