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Brightside: Car Insurance reviews

Name: Car Insurance
Rating: 4.56 (1385 reviews)

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4.50

Based on 1,385 reviews, last reviewed 5th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great customer service and helpful. Great customer service and helpful. Reviewed on: 5th September 2024

Latest lowest rating:

1

Absolute Ripoff Absolute ripoff, cancelled a policy and it cost 25% of the whole years premium. Wouldn't use Brightside ever again, not even if they were the cheapest... Read more Reviewed on: 23rd June 2023

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About this product

Brightside car insurance reviews on Smart Money People come from drivers like you! You can read these honest Brightside car insurance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used Brightside before, you too can write a short Brightside car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Brightside Car Insurance reviews (1385)

Saved over a £100... !!

I was pleased with how easy it was to do, I have never compared prices before, but it saved me money Reviewed on: 2nd June 2017

Renewal

Cheapest insurance I could find as others wanted over a grand Reviewed on: 2nd June 2017

Communication

So far all communication good keep it up Reviewed on: 2nd June 2017

Great sevice

It all went through smoothly with an email and letter to sign no pondering on what to next very stress free Reviewed on: 2nd June 2017

Value for money

Haven't had any problems great company Reviewed on: 2nd June 2017

cheap,but not all good.

i took up my new insurance with brightside after a very shady service from goskippy.com,however, i was not prepaired for the constant hassle with text messages and threats of cancellation because i had not sent conformation of my NCB and photos of my licence,even though i had sent it to them 4 times!!! they had also stated that i never declared an accident on my application witch was false and also that my NCB was not 5yrs but only 4,even though it was in actual fact 4yrs and 10 months, im not actually sure how insurance companys operate in that respect but my previous insurer did not hold the claim against me as it was the first claim i had made and also that my NCB was protected at the time, not happy with the constant text msg and the fact that the email address that was given as a way to reply did not actually exsist, i had to find a suitable email address myself to reply to them. Reviewed on: 27th May 2017

Prompt, efficient and courteous

I was happy as a member of the public to experience a very professional service from front end to back end of the process. I based my decsion to purchase the car policy on both the cost and customer service. Reviewed on: 11th May 2017

Reasonable priced car insurance

Best price and very easy to read and enter details all documents are online to hand Reviewed on: 11th May 2017

Excellent service!

I have been a longtime customer of another company for many years, as an older man, I wasn't very clued up on the many different insurance companies out there! My original insurance company was charging more and more, and after an absolutely ridiculous quote for my newer model car, I competed an online search to find, I could get an exact same deal for £900 less!!! I was a customer previously for 20 years!!! Immediately my phone started ringing, I answered to be greeted by a very nice person from Brightside! Within a few minutes I was insured! With exactly the same insurance and as I said previously, for £900 less! I received an email in minutes with all my documents, and 2 days later a copy through the post! All staff I've felt with have all been extremely helpful and friendly, I've received a very professional and efficient service and would absolutely recommend Brightside insurance company to everybody, and have done! Reviewed on: 11th May 2017

calling

quick to answer when calling and dealing with you over the phone Reviewed on: 11th May 2017

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