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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

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By Miles Car insurance reviews (13081)

Amazing insurance company

5
I have been blown away by By Miles! My costs for insurance have reduced by 75% and the app is brilliant to use. They even send emails with useful info and suggestions. They really are a breath of fresh air in the insurance work and I have already recommended several friends and family. This is the future of car insurance. Reviewed on: 11th August 2020
Clare 's avatar
Clare

Saved me £££

5
I'll be honest, I never heard of ByMiles when I was referred to it. It took a bit of Googling as it was the first time I ever heard of it. They charge by the mile and as I mostly drive to and from work, I have saved a tremendous amount of money using ByMiles. Roughly I saved around £900+ (that is A LOT of money which I can now spend elsewhere). Kudos to the founders who thought of such a great idea and made it viable! Reviewed on: 11th August 2020
Makkie's avatar
Makkie

By Miles excellent company

5
Excellent service, great staff and a great way to pay for your insurance, would highly recommend. Reviewed on: 11th August 2020
Barbara Farrelly's avatar
Barbara Farrelly

Best insurance

5
I’m the person who doesn’t use car every day because ,nature of my work is different sometimes I don’t use it for month no insurance could be better than by miles . Reviewed on: 11th August 2020
Tara's avatar
Tara

Excellent value for money

5
One can control your spend and remain safe in the knowledge that the friendly staff will always be on hand to help. Reviewed on: 11th August 2020
Chris Harris's avatar
Chris Harris

Fantastic insurance company!

5
Love everything about it... being charged by the mile feels fair and I have found the car medic diagnostic to be a great feature! Reviewed on: 11th August 2020
LaurenHall18's avatar
LaurenHall18

Better by Miles

5
Buying car insurance through By Miles is so easy, by the end of the year I will have saved in the region of £200 as against my last companies renewal fee. Using the app is easy and communication is very easy. Thanks By Miles. Reviewed on: 11th August 2020
Stephen Hamilton's avatar
Stephen Hamilton

Only pay for when you drive! Good idea

4
Great product. Easy to install and only charged for when you drive Reviewed on: 11th August 2020
Andreas's avatar
Andreas

Altogether better car insurance

5
Paying by the mile is so much fairer especially in current times when car use is limited. All communication with Bymiles is simple and straightforward and their updates and advice is insurance jargon free. They dealt with my claim efficiently and effectively. Reviewed on: 11th August 2020
Colin Thomas's avatar
Colin Thomas

Brilliant policy

5
Under the current climate this has proved a real money saving product as I am currently working from home and helps me control my finAnces . I would recommend everyone to get a quote to see how it could help them. Reviewed on: 11th August 2020
Minesh's avatar
Minesh

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