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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Cheap

5
Best insurance company around and have no problems with it Reviewed on: 11th August 2020

Excellent car insurance

5
I first found 'By Miles' nearly 18 months ago when searching the Internet for an alternative to the expensive motor insurance I have always had. 'By Miles' ofers many beneits, especially if one is a low-milage car user as I am; it even provides a free 'tracker' if one is unlucky enough to have the car stolen. Reviewed on: 11th August 2020

Such a great concept

5
We've saved money with our quote. Suits us as we do very limited mileage. The app is very easy to use and send updates immediately of the charges for each journey Reviewed on: 11th August 2020

Great, friendly, easy using, headache healer, honest and better than bargain..

5
Fantastic, headache healer, better than bargain so just as expected. Reviewed on: 11th August 2020

The best company

5
They are just so friendly and professional!! Reviewed on: 11th August 2020

Excellent company for low mileage drivers

5
A lot cheaper than my previous company Reviewed on: 11th August 2020

Saved so much money!

5
I have never saved so much on car insurance and if you dont happen to travel much in your car then you wont be paying hardly anything! Reviewed on: 11th August 2020

Amazing Leap Forward

5
Innovative way of supplying Motor Insurance, really years ahead of the game. Great people to deal with. Keep you up to date regularly. Reviewed on: 11th August 2020

Excellent and really easy to use

5
I wish I had come across ByMiles earlier! I love how easy the insurance is to understand and how easy the app is to use to track miles, customer service is excellent also Reviewed on: 11th August 2020

Efficient and cheap

5
Very efficient and informative service by email. Also a lot cheaper for my low mileage. Reviewed on: 11th August 2020

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