Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13081)

ease of use

4
Easy to use insurance with no fuss and totally suitable for my use. Reviewed on: 30th July 2020
floyd's avatar
floyd

Proper insurance that makes sense!

5
Whole experience of this company has been 100% positive, from arranging, to handy tips and keeping you informed! I haven’t had to make a claim but I’ve no reason to believe that it wouldn’t run smoothly Reviewed on: 30th July 2020
Jenny 's avatar
Jenny

Great value pay as you go insurance

5
This is a fabulous concept for insurance, only pay for how much you travel, brilliant!!! I've saved so much money since signing up and to know it's a name you can trust makes it more reassuring. Many thanks Reviewed on: 30th July 2020
Elaine N's avatar
Elaine N

The best insurance

5
Best customer service, simple to use app, the lowest cost. Reviewed on: 30th July 2020
Victor Khvan's avatar
Victor Khvan

Best car insurance a ever had

5
Love haw a only pay for what a use Reviewed on: 30th July 2020
Stacey Jane Syrat's avatar
Stacey Jane Syrat

Absolutely fantastic

5
Aswell as being a uk based call centre the phone is answered in seconds which is brilliant and having gone with Bymiles insurance has never been so easier for me to manage via my phone app. For me personally having high insurance in the past was completely shocked to get it a third of what I usually pay Saving me a fortune Reviewed on: 30th July 2020
Yaser Ahmed's avatar
Yaser Ahmed

So far so good, still yet to realise the planned savings

4
I have just taken out the policy, but this was smooth and efficient. This is a great business model which i foresee disrupting the whole Care Insurance Market. Reviewed on: 30th July 2020
Shaun White's avatar
Shaun White

Amazing app plus ten star service

5
I just wish By Miles had existed years ago, saving me a bundle. The app is faultless and the brilliant staff keep me up to date with everything. They even emailed me when my car battery went flat one day during lock down! Reviewed on: 30th July 2020
Frank Latham's avatar
Frank Latham

Takes confusion out of insurance.

5
ByMiles is excellent. They're customer service is efficient. It's easier to track your mileage, and it's cheaper too! Reviewed on: 30th July 2020
Jonathan Dover's avatar
Jonathan Dover

Great value and innovative insurance

5
Very happy so far with my switch to ByMiles. A really innovative and great value way to insure your car; providing the coverage you need at amazing prices. Reviewed on: 30th July 2020
SP's avatar
SP

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill