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By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great service

5
Easy to use and clear billing. You get notifications on your phone making it easy to keep track of spending. Great for someone who doesn't drive that much/do much mileage. Would recommend. Reviewed on: 30th July 2020
Gemma Watts's avatar
Gemma Watts

Amazing car insurance

5
Great insurance providers. Cheap, straight forward and saved me so much money. Very easy to get set up and the device plugged in to the car can also check for any faults which is very handy. By miles is the way forward for car insurance highly recommend Reviewed on: 30th July 2020
Luke Robinson's avatar
Luke Robinson

The best car insurance

5
I have tried a few insurance providers but by miles is by far the best! You only pay for what you use and the pricing is extremely competitive. The application is very well designed and you get notifications after every single trip. Really happy with the insurance and will recommend strongly. Reviewed on: 30th July 2020
Anoop Kumar's avatar
Anoop Kumar

Best Car Insurance. Hands Down. Don't Choose Anyone Else. EVER.

5
What more is there to say other than By Miles is the most professional, personable and efficient insurance company. From their easy use app to their prompt customer service response. Can't fault them, and I will be forever shouting their name whenever anyone is in the market to renew their insurance. Thank you By Miles, you've made everything so easy! Reviewed on: 30th July 2020
Moss 's avatar
Moss

Very economical

5
you only pay for the journey you make which makes it more fair in this pandemic. Reviewed on: 30th July 2020
Oluseyi 's avatar
Oluseyi

Good car insurance

4
Great experience with By Miles, understanding staff, and great overall package Reviewed on: 30th July 2020
Dee's avatar
Dee

Excellent

5
Best company I’ve ever been with Reviewed on: 30th July 2020
Ian 's avatar
Ian

Quick, easy, simple

5
Everything was quick and easy, and you save a lot of money Reviewed on: 30th July 2020
Adam's avatar
Adam

Very helpful and caring

4
Was a perfect time to insure my car with By Miles as being in my late 70,s and into lockdown my insurance bill is in shillings and pence. SAVING for the great escape look out seaside here I come HOpe they don't leave it too long , I am nearly 80!!!!!!!! Reviewed on: 30th July 2020
Pat Purcell's avatar
Pat Purcell

Excellent value

5
By Miles is very good value for money for low mileage drivers. My car was crashed into in a car park in my absence and within 5 days of my fist insuring with them. They dealt with it so well and were so efficient and friendly I was very impressed and my premium was not hiked up the next year. Great company. Reviewed on: 30th July 2020
Christine Bowden's avatar
Christine Bowden

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