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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best car insurance

5
Best car insurance deal I’ve had Reviewed on: 29th July 2020

If you drive less, you pay less!

5
I have loved being with By Miles, there are some months I use my car a lot less than others and each payment reflects exactly that. I wouldn't look anywhere else now. Reviewed on: 29th July 2020

Amazing services

5
Amazing from start to finish,cheap cover and perfect for my needs. Communication always excellent and quickly reply to every question I ask. Reviewed on: 29th July 2020

Superior insurance

5
If you want to save substantially on your insurance this is the place to go. Completely hassle free, and efficient Reviewed on: 29th July 2020

Wonderful idea pay as you drive.

5
I don't drive too often and even if I did by miles is by far the most suitable and cost effective way of getting your car insurance. I have already saved hundreds so far this year alone. I would recommend by miles to everyone. Plus they have excellent customer service very prompt. Reviewed on: 29th July 2020

Great Savings

5
By Miles saved me a lot of money and their app and pay-per-Mike system is so much better than everyone else out there at the minute. Very happy! Reviewed on: 29th July 2020

Really simple and much cheaper

5
It was really easy to get set up, communication really clear and simple, with a lovely tone. No complaints and will only move if prices hike considerably. Reviewed on: 29th July 2020

Already recommended it to loads of people

5
They gave us money back during lockdown... Who does that?! Thank you! Also the Spotify playlists on the lockdown emails were fab. Reviewed on: 29th July 2020

Unbelieveable

5
Few people belive how good it is until I prove it to them. Reviewed on: 29th July 2020

Congratulations

5
Well done. Finally a company who treats the older customers with some respect and consideration. Reviewed on: 29th July 2020

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