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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Its fantastic, you pay only for miles you use on the days you drive.

5
I am very happy with the company, excellent costumer service ,very professional and understanding. Reviewed on: 29th July 2020
Alba's avatar
Alba

Easy to use, great price

5
By miles is perfect for me as only drive short distances about once or twice a week, and only pay for the miles I drive. Very happy customer! Reviewed on: 29th July 2020
Cate Gaffney's avatar
Cate Gaffney

Great deal for those who drive infrequently

5
After years on a standard car insurance I switched to By Miles and have saved money. I drive infrequently and the price by mile is very good value. Reviewed on: 29th July 2020
Anna 's avatar
Anna

Outstanding service and product

5
The product and service provided by By Miles is most definitely the future in this industry. I was sceptical and expected there to be issues along the way with something or another. But I haven't come across any glitches whatsoever. The app is brilliant, customer service has been top draw and pricing is competitive too. Well done! Reviewed on: 29th July 2020
Yogesh's avatar
Yogesh

Outstanding

5
Best car insurance I have had. I cannot fault them... I save money every month. Highly recommend. Superb!!! 10/10* Reviewed on: 29th July 2020
Shane Storr's avatar
Shane Storr

By Miles

5
Fantastic to use, excellent customer service and response time. Transparent and very good and reasonable pricing. Reviewed on: 29th July 2020
David Maseli's avatar
David Maseli

THEY ARE THE BEST AND VERY FAIR

5
THIS IS THE WAY CAR INS SHOULD BE VERY FAIR AND NOT GREEDE Reviewed on: 29th July 2020
John Green's avatar
John Green

The best advancement since inflatable tyres

5
I have saved a few ponds during lockdown, if only I could spend them in a nice restaurant but hey ho it’s still something to look forward to Reviewed on: 29th July 2020
Michael's avatar
Michael

Great company

5
Extremely happy with the service. Have saved a fortune as I don’t drive much. Fantastic idea Reviewed on: 29th July 2020
Kate Davis's avatar
Kate Davis

Best Car Insurance Ever

5
This is by far the cheapest car insurance I’ve had in 12 years of driving. When I have had to make contact I get a response within hours. Great service Reviewed on: 29th July 2020
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Sandra Govan

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