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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.88 (13081 reviews)

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4.88

Based on 13,080 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13080)

Review of the By Miles, Car insurance:

Highly recommend ! Value for money!

Excellent value car insurance policies. I already started recommending to friends and family. Reviewed on: 29th July 2020

Very useful new method of insurance.

This method allows me to manage insuring more than one car. Reviewed on: 1st August 2019

efficiency personified

I found the Miles Team efficient, helpful and prompt in answering my queries. I had no experience of the miles tracker system but their patience made the whole exercise so very simple. Reviewed on: 1st August 2019

Amazing car insurer as so efficient and easy

Offered me a great price at a time when all other insurers are charging ridiculous prices. Love the app and its updates, prices are fair for mileage covered. Hope to be with you for a long time! Reviewed on: 1st August 2019

Innovative product

Delighted to have found ByMiles as their unique product suits my vehicle usage & I don’t see any other company in the market offering anything similar. ByMiles also seem to be open to product development ideas. Reviewed on: 1st August 2019

By Miles - a new approach to car insurance.

This company gives the best customer service I have ever come across. You actually get to speak to a specific person in the UK! For me, as a low-mileage motorist, using By Miles is much cheaper than doing it the 'old-fashioned way'. I expect to use By Miles for many years to come. Clive, Watford. Reviewed on: 1st August 2019

By Miles insurance is really good I have already recommended them to a few people, evan though I have only been with them for a few weeks

There is always someone to help you and they will always get back to you. Reviewed on: 1st August 2019

great way to insure 2nd car that does few miles

Early days but potentially saved over £200 on my previous insurer Reviewed on: 1st August 2019

Best insurance broker ever

Fast and friendly service easy to get in contact reliable and regularly updates upcoming payments Reviewed on: 1st August 2019

This is a great insurance company for those who drive low miles,

But also if I have to drive more than I need to, I have felt I am not going to be ripped off. At the moment guys your great. You are very competitive with your prices and I am so glad to have come across you. Thanks. and yes i will recommend friends. Congratulations. Reviewed on: 1st August 2019

Simply the best of the best

I am so glad I stumbled across By Miles on a price comparison website. I’ve been with them since April, love the reward system they have in place, saved an absolute fortune since I joined By Miles. I pay as little as £20 per month for the miles I drive, this is accurately calculated by the miles tracker that’s plugged into my OBD2 port on my vehicle. Where as before I as paying over £100 a month for the same cover minus the excellent customer service By Miles always give their customers. I’ve been so impressed with the service I recommended a friend to join, he was really apprehensive joining but after doing his research it was a no brainier and he is now part of the family. Overall the By Miles product is really simple, after a one off fee to insure my car, I pay for what I drive not what the insurance dictates I may drive throughout the year. Were in 2019 it’s time to move on, I hope By Miles will remain competitive If this is the case. I don’t see myself moving elsewhere as long as the service remains the same (better is always good) and costs stay down (pence per mile.) Reviewed on: 1st August 2019

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